Best Western Plus Provo University Inn

Comentarios destacados

• JenniferS5235

  15 febrero 2021
  No wifo

  I could not get work done, room was not clean, took 45 min to check in and to get some items from their convenience store. Pool was under renovation. Room was not clean. We had a million choices of hotels to stay at. We were traveling for a dance comp/convention at Utah Valley Convention Center. We have always stayed at the Marriott but chose this Best Western for the breakfast and pool. Wifi did not work in our room so I had to work in the lobby and the pool was closed, breakfast was horrid it was a bagged breakfast due to covid.

  

• spyke2169

  21 febrero 2021
  Great staff and beautiful view.

  Checking in was easy, the hotel as clean and well organized. Rooms had plenty of lighting and plenty of hot water. Refrigerators need some work as they make an annoying high pitched noise. Beds are more than comfortable and soft. Linens and towels fresh and white and clean. Maids do an amazing job. Front desk very helpful and friendly. Will visit anytime I am in the area.

  

• melaniehP2701LE

  22 febrero 2021
  Needs updating

  It took over 20 minutes to check-in. The clerk seemed confused. He kept going back and forth between the two main computers. He was distracted. He kept asking for my name and how to spell it. He seemed stoned. We stayed there because the hotel says there were a pool and fitness area. NEVER did Milo (hotel clerk) say that it was down for renovation. Later that evening another clerk from the hotel stated that whoever checked us in should have told us, but I said that he didn't say anything. Milo the hotel clerk was standing right by her when she said that. She asked who had checked us in. My reply was it was Milo. He quickly said that it was online. This is what it states online."Our indoor Pool, Hot Tub, and Fitness Center is currently closed for renovation. Our expected date for reopening is February 10, 2021" He mentioned that he could call next door to the other hotel but it was 9:00 pm and it might be too late. We stayed here on Feb. 13-15th. Perhaps, you should also have a poster in the lobby about this. *On your website, you also have some spelling errors- It is not "New Skin" it should be Nu Skin.

  

• toyschnauzers

  23 febrero 2021
  Great Hotel!

  I really do love this hotel. It's close to my son's apartment. The rates are affordable. The staff are helpful. The rooms are comfortable and clean. There is a Mariott right next store at twice the price, and they comparable in every way at twice the room rates. Why would I stay there when Best Western Plus has everything I need. I'll be back!

  

• PoseerMr

  09 marzo 2021
  Best Value in Provo

  Such a beautiful property. All the right amenities and great value. Fitness, Wifi, Pool. Breakfast was good, what with COVID, but glad to have something for the road. I love the Tandoor Indian food that is a part of the hotel. They have such great people working at this location.