Best Western Plus Philadelphia Bensalem Hotel

Comentarios destacados

• Val V

  05 septiembre 2016
  Recepcionista aprovecho que mi mama no habla ingles y se robo 100 dlls

  rentamos 2 habitaciones y estando hospedados decidimos quedarnos una noche extra, mandé a mi mamá a pagar con el dinero exacto en mano, ella no habla inglés. Regresó a la habitación y le pregunté si le habían dado recibo, me dice que no le dieron anda, le digo, no te preocupes más tarde bajo a preguntar. Bajo a revisar que todo este en orden y me dicen que solo se pagó una habitación!!! Le digo que no puede ser y me pide mi recibo!!, que por cierto justo en el check in, yo no tenía reserva, llegué igual a pedir dos habitaciones y TAMPOCO me estaban dando recibo, siempre con esta misma chica "Chris"....que le aprovechen los 100 dlls que nos robo despues de haber estado hospedados TODA LA SEMANA DOS HABITACIONES!

  

• marcevacs

  23 abril 2017
  Viaje de Vacaciones Filadelfia

  Este hotel cumplio con mis expectativas en cuanto a servicio a cliente, limpieza y calidad del cuarto y el servicio al cliente. Fue muy agradable y productiva mi estadia aqui. El estacionamiento es sumament practico y accesible, la disponibilidad de nevera en el cuerto y el tener desayuno inclido hizo de esta estadia una muy placentera.

  

• Hedo-goer

  16 diciembre 2020
  Good for one night, but certainly not perfect

  We stayed one night at the Best Western Plus in Bensalem. We were in room 105, which had a king bed, 2 comfy chairs, a desk and chair, TV, A/C, a small fridge with a freezer compartment, a microwave, an iron and ironing board, a clock radio, and a one cup coffee maker. But there was no safe. The bathroom was on the small side, but it had a tub and shower. The room itself was rather dark, even though it had plenty of lights. I think it was the dark colors that they used on the walls that made it dark. We had some minor problems -- There was no phone in the room. We discovered this when we tried to call the front desk to see if the bag breakfasts had arrived or not. That was the second problem, as the breakfast bags were not there at 8:30, but they said they'd be there in an hour (and they were, but without the pastry item in the bag). The front desk staff were all friendly, and they said the lack of a phone was wrong, and they'd have the maintenance people fix the lack of a phone. For the price, we'd stay there again.

  

• Pam J

  26 diciembre 2020
  OK in a pinch

  We've stayed at this location many times over the years, through economic ups and downs and management changes. While the decor has been improved, the amenities and hospitality have not changed for the better. Karen at the front desk was a notable exception, in that she was very pleasant and responsive to our needs.

  

• msippel4303

  11 febrero 2021
  Vacation

  Rooms nice but employee at reception area was rude. Didn't have rewards card lady said that my problem .Not the response I thought was appropriate for customer service. Thinking about changing my got coming stay at the hotel to a different one