Best Western Plus Oswego Hotel and Conference Center

Comentarios destacados

• aeltowles

  20 diciembre 2020
  Best hotel experience yet!

  Amazing, friendly, helpful staff, all around. The beds were very comfortable. Our jacuzzi suite was amazing. There was lots of room, plenty of seating, and it was very clean and tidy. We loved that we had a beautiful view of the water from our room. The pool and fitness area were top notch. The breakfast was great, even with covid going on and having a smaller selection. The price was awesome and the drink cards and coupons for money off dinner at their restaurant that we were given at check in was very generous. The atmosphere of the bar/restaurant was so welcoming and fun and the food and drinks were great. This will be our go to for when we need to just get away and enjoy the Oswego area, which we are very fond of. Thank you so much for making my family feel comfortable and safe at such a difficult, stressful time.

  

• angiemoody82

  02 enero 2021
  Worst customer service

  Worst experience ever. Horrible customer service. Staff is heartless. Vending machines just ate your money or nothing was in stock. Breakfast choices were horrible. We will not be staying ever again..

  

• windfish

  29 enero 2021
  Great Stay

  I like my stays to be simple and easy. And COVID precautions were taken seriously! Simple check in and check out. The breakfast was a quick easy bite with hot coffee which was also good! It is located in town with several restaurants for take out food nearby.

  

• cmiller110289

  05 febrero 2021
  Stay on the river at best western

  Such a relaxing small getaway to escape the politics and pandemic. Just wish the pool Scheduling was more accommodating at the time Of our stay.food was great clean room Shower was amazing, friendly staff. Pool scheduling was tough there was a birthday party

  

• Alison P

  01 marzo 2021
  Good Location -Poor Communication

  Upon arrival, we asked about the pool/spa and were told that it was open. No other information - we later found out, when we tried to use the facilities, that we had to reserve a time and unfortunately, they were already booked. We knew our schedule and could have booked a time when we checked in, however, due to the lack of communication, we were unable to use the pool during our stay. The room looked out on the Oswego River and that was very nice, however, the heating in the room was not working properly - there was only a temperature option on the wall - could not set for heat or cool, just the temp. The beds were uncomfortable and there was a bad stain on the chair by the window - which I reported to the front desk. Hopefully, someone will remove that chair or have it properly cleaned. We really enjoyed visiting the area, but would not stay in this location again.