Best Western Plus Mountain View Auburn Inn

Comentarios destacados

• lindsey m

  12 noviembre 2020
  Thoughtful!

  Hotel was perfect they definitely are a Plus. They have a happy hour which missed by a lot but they had left over popcorn which they allow guests to help themselves to the bags. The room was spacious and clean with plenty of coffee and related amenities. Shower was hot with plenty of pressure.They did wonderful making me feel they are using proper disinfectant methods and staff was masked and they were ensuring guests were wearing masks too. The indoor pool was great with a 5 ft deep end and hot tub near by. Make a reservation for the pool ahead of time. I didn't catch her name but the lady that checked me in helped me get a pool reservation that worked for my needs well. She was so thoughtful to think of my family when there was a cancelation she offered me the spot since we got stuck on the pass and were running very late. Thank you so much!

  

• sunau2rv

  12 noviembre 2020
  Great place to stay for all travelers and business Professionals

  During the Covid 19 period this hotel remains one of the best places to stay. Clean rooms, friendly staff, great location, every effort made to keep everyone healthy and happy. So nice to see some restrictions lifted yet safety is their first priority. Quit and safe, comfortable rooms, good value.

  

• YouReallySuck

  03 diciembre 2020
  Shake My Head

  Been staying here off and on for a year or so. Always pleased too see the nice staff every week during the day and late afternoon, amazing people. Then comes the Night shift..... there is a guy in a suit who roams around the lobby or stands out front smoking cigarettes, ask him for a anything he will rudely lie to you and say its too late for him too help you and walk away too smoke cigarettes. I dont understand who would hire someone too wear a suit at 1am do nothing and just deny customers from out of town, leaving them helpless late at night. Not the type of service you would expect from a business late at night. 3rd picture I took through the night. 1:18 am tench coat walking around. Poor poor employment.

  

• Destination23144zx

  04 enero 2021
  Masks arent enforced, rooms stink of cigarettes

  Title says it all. Only one sign upon entering said no mask = no service. Several groups walked in maskless while we were checking in and getting our bags. Not one of them were masked and the front desk worker did nothing but service them and answer questions. During a pandemic one would expect multiple signage postings throughout the hotel. Our first room smelt like pet pee so we switched to another room. Upon using shower we noticed bathroom began to stink like cigarettes and weed. The majority of the hallway smelt that way anyway. The lighting is 20th century style no ceiling lights. Wasnt expecting a whole lot but would have hoped safe precautions were made and followed. Guests maskless should be offered a mask when entering and hand sanitizer should be present. Many stores leave a box of masks and sanitizer at the entry way. We verified that the hotel is requiring guests to wear masks which was true to an extent. However, even in hallways on way to our room, people were maskless. Extremely disappointing.

  

• aimee588

  06 enero 2021
  Great service

  Easy booking and check in, great customer service! Even with COVID, things were clean and masks were worn. Breakfast was limited, not surprising. I have stayed at this location several times with no problems.