Best Western Plus Manor Hotel (NEC)

Comentarios destacados

• isaantelo

  02 febrero 2016
  Magnífico hotel

  He pasado mucho tiempo alojada en este hotel y puedo decir que el trato con los clientes es excelente, siempre preocupándose por su bienestar y de hacerle la estancia en el hotel lo más cómoda posible! Sin duda es uno de los mejores hoteles que hay por la zona.

  

• Leanne S

  10 septiembre 2020
  My amazing wedding

  We had our wedding here on Saturday 5th September and to be honest with all thats been going on we were apprehensive, well we didnt need to be, leading up the wedding Paula catered for everything and helped out all she could and kept us updated. The hotel opened the day before our wedding and we were the only people there at first. Me and my bridal party were extremely late arriving but the staff made us feel very welcome and we still managed to get a meal and that was amazing to. After a sleepless night I woke up and it was my big day, thats where Eroll comes in, this man is like a fairy god father, anything you need he will do he helped out beyond his duties and made the day one of the most relaxed I have been in months. Because of the current situation we thought the wedding would be very military style because of the restrictions but omg I was wrong everyone was relaxed and everyone has complemented us on how amazing it all was and none of that would of been possible without the team at the Manor House!! I honestly want to do it all again it was that good, thank you Paula, Eroll and all the staff at Manor House

  

• magdalenaprecup05

  14 septiembre 2020
  Would give 5 star but the reception staff let us down on check out

  Everything was perfect until we left, when Natalie from reception still charged us for the breakfast even we didnt have it or even order it. Everything else was perfect! Location, Alex from F&B especially who was outstanding, Thank you!

  

• paulcS4799RS

  19 septiembre 2020
  Friendly hotel with a great restaurant

  Great hotel with very friendly staff and comfortable rooms. The restaurant and bar were great for dinner and drinks and the breakfast is very good. All in all, a good stay at a fair price. The current Covid measures are reasonable and not too intrusive!

  

• Rob19123

  17 noviembre 2020
  Excellent Staff

  We stayed at this hotel on the 24th October. I could not fault the service from Lexi Pinks. She went above and beyond to make our stay the best it could be in the current climate. She called me when she said that she would, prior to the booking and was pleasantly surprised that we received a complimentary upgrade to the executive room. We dined in Marco Pierre White's restaurant that evening and the food was exceptional. The staff are friendly and very attentive, we were served by,, we believe it was Reco/Reckin (sorry if I have not pronounced this correctly) and he was extremely polite and professional. Could not fault our lovely evening away. Thank You x