Best Western Plus Lockport Hotel

Comentarios destacados

• LeyderC_12

  25 agosto 2013
  Muy buen hotel...

  Las instalaciones muy limpias, las camas supremamente cómodas. De una sola planta. Excelente servicio de aire acondicionado en todo el hotel, los baños muy bien dotados. Servicio de piscina. El desayuno es muy variado y bueno

  

• Jose Antonio S

  04 marzo 2017
  Genial

  Estuvimos en enero 4 días y estuvimos encantados, a pesar del frío las habitaciones tenían calefacción y toda la noche encendida. El personal muy atento Bien para aparcar y lugar muy bien situado. El desayuno muy bueno

  

• 727Pixie

  05 marzo 2020
  Comfortable Hotel

  Five star because of the exceptional staff. From the front desk, to housekeeping, to the breakfast area. Customers are always treated with respect and the staffs friendliness give you that homey, comfortable feeling. The hotel is older, but it is always clean, fresh and the beds are very comfortable. Good assortment for breakfast. Coffee and hot water all day which is appreciated when you are having a busy day. We have stayed here many times.

  

• Tracyyoung7

  19 agosto 2020
  Whole place should have burned down!!

  Dirty. I dont think the main hallways have been vacuumed or cleaned in months. The rooms are mediocre at best with uncomfortable beds and bathrooms have moldy grout. The laundry room is disgusting and the dryer doesnt work. You have to use the front desk commercial dryer - which is probably why it caught fire while I was there! Evacuated at 4am for 2 hours while the fire dept dealt with it. And I still had to pay for the night! The only positive I can say is the manager is very sweet and accommodating but is clearly working with no help or resources. Dont cheap out and stay here - go to the Hampton inn. (Laundry room pics below)

  

• TammyD1463

  28 diciembre 2020
  very disappointing

  it was dirty , our toilet was backed up so we were affraid to use it , the fridge wouldn't get cold , and the hallway smelled like cigerette smoke it was nasty !!! the side door that we used to come in and go out of the hotel wasn't and would not lock so the key card was useless on it ! was loud with the doors slamming most of the night , but the cigerette smell was the worst !