Best Western Plus Lacey Inn & Suites

Comentarios destacados

• Lisa P

  17 noviembre 2020
  Great BW

  First time at this BW found it to be very clean, the rooms were spacious and the staff very friendly and super helpful. We traveled with our dog there was a nice grassy potty area. Would definitely come back and would recommend

  

• laurajojohnson

  15 diciembre 2020
  Good value

  This hotel provides quality and comfort away from home without breaking the bank. The staff are welcoming and helpful and the rooms are adequate in size. Bed was comfortable and the room quiet. I plan to stay here in the future as it is conveniently located to my daughter, shopping, Costco, restaurants, and I-5.

  

• Trip441439

  01 enero 2021
  Deceptive Pet Policy

  While other Best Westerns (and other hotel chains, for that matter) clearly state their pet policy and fees on their websites, this location does not. There is the option to pick a pet friendly room but no notation that a $30 fee (plus tax) will be assigned at check-in. While pet fees are to be expected at some hotels, its best practice to advertise these upfront so customers can make informed decisions. We chose this hotel thinking it did not charge a pet fee. While there is a notation on the website stating some fees may be assigned for pets, we assumed this would occur should there be damaged or soiled furniture or carpet. It was so frustrating to find out at check in that there would be a fee, that the front desk agent was aware of the lack of transparency on the website given other guests comments, and that there was no accommodation to waive the fee. Otherwise, the room was fine. It was clean (albeit noisy given our location next to the stairwell) and we experienced no other issues. However, well just know to, once again, look at other pet-friendly hotel chains first in the future.

  

• Linda T

  23 enero 2021
  Always stay here

  We always stay at this hotel when we are in the Lacey/Olympia area. We discovered this hotel about 6 years ago and have stayed here multiple times ever since. The hotel is very clean and everyone who works there is very nice. We ran into a less than friendly employee at the front desk (at night) a couple of years ago but that was resolved and I dont believe they work there anymore. When this pandemic is over Im sure the breakfast will be as amazing as ever, but they are doing a great job under the current circumstances. We cannot say enough good things about this place!

  

• Fred S

  28 febrero 2021
  Always a pleasant stay

  We enjoy taking our grandkids to the Best Western Lacey. It is always clean, and the staff is excellent. Things are different during COVID but the staff does their best to make sure our stay is pleasant. We were able to use the pool on a limited basis and they offer a nice breakfast, considering the COVID limitations. We are eager to return for a close to home, safe get away.