Best Western Plus Executive Suites

Comentarios destacados

• Garduno O

  14 noviembre 2016
  Recomendable

  Todo el personal muy amable, excelente servicio al cliente. Todas las instalaciones muy limpias. Invitada a regresar al ese hotel, recomendable. Lo único que sugeriría es que agregaran cocktail de frutas en el desayuno en lugar de solamente manzana y naranja.

  

• s_nchezp

  01 octubre 2017
  Excelente Hotel

  Nos quedamos con mis hijos solo una noche por una cita en el hospital UNM, su habitacion es muy grande, comoda y limpia, las almohadas son muy suaves descansamos muy bien, el baño muy limpio, la alberca y el spa muy buena y limpia mis hijos se divirtieron mucho, rn desayuno era muy bueno también. Para mi gusto todo estuvo muy bien si volvería de ser necesario.

  

• Linda B

  24 enero 2021
  Carpets and sofa needs cleaned.

  The carpets and sofa in the room need to be cleaned. The sink hot water took forever for it to get warm. The breakfast was hot and very limited. Cannot eat in serving area. I would not recommend this to family or friends.

  

• Z3759JWbonnieg

  04 marzo 2021
  Not safe!

  I stayed in this hotel in December 2020 with my two kids as we traveled across country. We stayed in Best Westerns each night as we traveled. We had 4 bicycles on our car and each bicycle had two locks. I parked right outside the front door, with the strong parking lot light and the security cameras right on my parking spot and two of my bicycles were stolen. When the police arrived, the front desk clerk said she couldn't access the security feed, only the management could. I had to be on my way and didn't stick around for management, filed a police report and left. I never got my bikes back, never heard from the hotel, but I would FEAR FOR MY SAFETY staying here. How does the front desk person not notice anything? Not on the security feed? Maybe it was an inside job? Maybe the clerk knows people and informed them the bikes were there? IDK.....I'm clearly still upset my bikes were stolen. But right outside the front door and with security cameras? I would NOT stay here again.

  

• maboug

  09 marzo 2021
  Management does not care!

  We booked the Jacuzzi suite for two nights. Check in time is 3 PM on paper reservation. Arrived at 3 PM, was told check in time is 4 PM and room was not ready to come back at 4 PM. At 3:24 PM received call and was told we were not going to be able to get the Jacuzzi suite because someone smoked in there. Told them I could go get Fabreeze and we could still use it. Was told NO! They offered the King Suite, but could not tell us how much or if on house because of this. The manager was not there. When we checked in had to sign paper with the original amount in order to get room. Hot water takes forever in the sink and tub. Carpets are filthy. Was not happy. Tried to make reservations elsewhere, prices are like gas, they are so expensive you have to make reservations weeks and months in advance to get a good price. In the morning, the manager was not friendly, did not smile, was very short with us. We could not understand what she was saying. She gave us 25% off the first night and told us we had to pay full price for the second night, which was in the Jacuzzi Suite. The hot water did not get hot in the sink. It took forever for the water to drain in the sink and the Jacuzzi. I will not recommend this place to anyone!