Best Western Plus Executive Residency Elk City

Comentarios destacados

• JavierHRSev

  14 septiembre 2017
  Gran hotel.

  Gran hotel y con todas las comodidades que se necesitan . Cocina completa con todos lo necesario y habitacion grande y espaciosa. No le pongo los 5 puntos por que en verano en pleno agosto tener la piscina cerrada no es nada agradable. Si se que la piscina esta cerrada buscaría otro hotel. El viajar con niños es fundamental que terminen el día largo de viaje en la piscina. En la zona de la piscina dispone de una terraza muy agradable, perfecta para pasar un rato agradable. Un gran hotel pero tuvo un fallo que por eso no le di los 5 puntos.

  

• josephfK2479TI

  25 julio 2020
  Beware looks are deceiving!

  We stayed here during a softball tournament. On arrival I was asked if I would like to upgrade our room to 1 King and 1queen with a kitchenette. I has happy until the following evening when we arrived back from a long day at the Ballpark. They do not service the rooms, so our trash cans were overflowing with the last evenings dinner. They do not refresh the towels. They completely ran out! My wife went down stairs to ask the manager Habib for a few towels he got unprofessional with her. When I went down stairs to see if he would be willing to refund a portion of our upgrade fee he became irrational and yelled that he is here 24 hours a day and doesnt have the staff to keep up with the needs of the guest. He stated in a very disrespectful manner that their will be no refund or a % of the room refunded to make up for our poor experience. When I stated I will be calling Corporate to file a complaint he started yelling NO REFUND. So I will also follow up with the BBB. I would not stay here again if it was the last place in town! The manager is extremely unprofessional! BE WARNED!

  

• luvlifeandtravel

  15 agosto 2020
  Nice on the outside, rooms clean but AC not great!

  It was 100-105 degrees outside and we were ready for a nice, clean, and COOL room! We got into the first room and the AC was set on 61 degrees but it was NOT that cool inside. My husband went down to talk to the manager who told him that the AC was working just fine. He followed my husband up and finally believed us when he saw that the fan wasnt even blowing and the AC had frozen up! So he moved us to a room next door. The AC was much better, but it still would not cool the room the way it should. I know its not just the outside temperature, because weve traveled to very hot and humid climates with AC that actually cools the rooms off the way its designed to do! Room was clean enough, spacious. Beds were comfortable and the parking lot was clean and well lit. I stayed at the Hampton Inn in Elk City on my last visit and I think I prefer it over this hotel.

  

• mly1849

  08 septiembre 2020
  No front desk person

  After making a reservation and driving 10 hours, we showed up at Best Western at 10pm to find NOBODY at the front desk. There was a sign to call a number, which we did repeatedly, but nobody picked up. A level of incompetence I've never experienced at a hotel. Whoever should've been on call on Sept 8, 2020 at 10pm should be fired because they were clearly not at their job and were completely MIA. We ultimately had to go find another hotel. Will never stay at a Best Western ever again.

  

• ICaballero01

  28 octubre 2020
  So good I stayed twice

  Checking in was very easy and quick and they were super friendly Angela welcomed me in as if I was an old friend Ive stayed here before and the fact that she remembered me made me feel very welcome. I had to extend out another night and they made that very simple as well no need to change rooms or anything will stay here again