Best Western Plus Erie Inn & Suites

Comentarios destacados

• quintonkilbourne31

  02 noviembre 2020
  Excellent

  Employees were friendly, everything was great, clean and I always recommend Best Western Plus . Rates were reasonable. I enjoy staying at any Best Western Hotel when traveling.It makes me feel comfortable and at home .

  

• 243theresap

  15 diciembre 2020
  Best Western Erie

  This hotel and location affords many shops and businesses to visit in the nearby area. There is easy traveling access from both interstates and heading to the New York and Canadian borders. The safe environment and big parking lot is a plus.

  

• mmohawk99

  15 enero 2021
  Best western

  Stay waz good the room was clean good service the area sucked for things to do but that was quarantines fault not the hotels. Had a good time hanging with family in our room and we got services when we requested them

  

• Mark P

  14 febrero 2021
  Best Western Plus, Erie PA- Don't stay here.

  Stayed here multiple times with out incidence prior to 2/13/21. New managment. On check were told systems were down, were making physical copies of all ID and Credit cards, uneasy with this.. Had to fill more paperwork than ever had to in any other Best Western. When presented earned gift cards, stated wouldn't be a problem to use, didn't want to take copy at this time. Not all desk staff were wearing masks. Were told by desk staff that pool is only for medicinal purposes. At 8pm systems still down, didn't want to take gift cards still. Hallways dirty. Mattress & box spring to big for bed base hanging over. In am when went to check out at front desk, no one was there and had to almost yell for someone to come out. Credit card was processed by night manager, with no adjustments for gift cards and a charge for incidentals of $25.00, that we never used. Did not provide a receipt, never said I'm sorry for the inconvience, just that he does not have anything to do with the processing and that his systems were still down. Also, never received the water and points at checkin for being Gold members. Very disappointed. Would not recommend staying at this hotel.

  

• 26amiep

  05 marzo 2021
  STAY ANYWHERE BUT HERE!

  I booked this hotel through a 3rd party and the pictures were INACCURATE! My Mom hasnt been able to leave her home town for @ 2 years due to health issues with her and my Dad so I wanted to take her away for a girls weekend and booked this last minute. Not only were the photos misrepresent, so were ALL OF THE AMENITIES!! Not only wasnt there breakfast, which is understandable with COVID, there was NO COFFEE, THE FITNESS FACILITY WAS CLOSED AND SO WAS THE POOL. None of these are a surprise given COVID, but none of that was mentioned on their website or the 3rd partys. VERY DISAPPOINTING. We were told that all of ERIE was experiencing shut downs of public spaces due to the pandemic and this was the reason, along with it being Best Westerns policy. So, fortunately ERIN AT FAIRFIELD WAS AWESOME! She helped us with a room last minute and was so friendly. GO TO FAIRFIELD!