Best Western Parsons Inn

Comentarios destacados

• OnTheRoadAgain1056

  21 septiembre 2020
  Owner/Manager Worst I ever Experienced at a Best Western

  I checked in and presented the owner/manager who was working the front desk a Best Western Gift Card. He refused to even look at it and said I had to use the card when I made the reservation on-line. This was the 5th Best Western I had stayed at on this trip and I used a Best Western Gift Card at every one of them with NO issues or hassles at all. I went back and forth with this guy 3-4 times and each time he just pushed the paper with the gift card number on it back to me and refused to even look at it. The terms and conditions for BW Gift Cards state that you present them when you check in. I told this guy he would be reading about this and he could have cared less. I then went to my room and called BW customer service and they stated that the hotel was obligated to take the card. I was transferred to another person in another area who actually called the hotel while I was on the phone on hold. They came back and said that the owner/manager told them that he was having an issue putting it in the computer which is an outright LIE. He never made any attempt to take it and never even looked at it, just kept pushing it back at me. I am a Platinum BW rewards club member so I have stayed at numerous Best Westerns. I told the person on the phone that the guy was lying to them and they said he would take it. Within 5 minutes the phone was ringing and I went back to the lobby where the guy took the card and put it in the system. I wasted 30-40 minutes of my time because of this lying owner/manager who refused to honor Best Western gift cards and failed to abide by their policies. Look at all the reviews concerning this guy on here and decide if you really want the hassle your going to have staying here. GO ELSEWHERE.

  

• rkeel1948

  08 noviembre 2020
  Great Place.

  Front desk staff was very helpful and got me registered with Best Western rewards. The room and property were very clean. I would stay here again on my trips to Parsons. Check out was quick, no problems.

  

• T1441JYjohnm

  03 enero 2021
  Don't Stay Here

  Our one night stay started out great. The front desk clerk was very pleasant and helpful. The room was clean and we thought it would be a nice stay. The main problem was all the noise during the night. There were people talking loudly in the lobby during the night and we couldn't sleep. The walls are very thin and we could hear all the conversation in the lobby. Trying to change rooms in the early morning hours was not an option for us. There were also slamming doors during the night, which woke us up. We got very little sleep. I would not recommend this motel.

  

• chigoo50

  15 enero 2021
  Great hotel

  One of the cleanest hotels I have stayed at in awhile. The bed was comfortable. They did have to go breakfast due to covid. The pool was nice and its heated. It was very quiet and the staff was very friendly. I would definitely stay here again.

  

• bassfdc

  18 enero 2021
  Bad service go elsewhere!!!!

  Poor service do not stay here. It was definitely the worst hotel stay i have ever had. The desk clerk didn't seem to care that my wife and I (both seniors) had bad knees. We were told "no elevator use the stairs."