Best Western New Orleans East

Comentarios destacados

• 396makaylah

  22 febrero 2020
  Best hotel!!!

  The customer service is SUPERB!! The front desk was excellent in checking us in, the housekeeping was timely and made sure we had everything clean. Travis is the assistant GM & he is AMAZING!! He took care of my friends & I! Very down to earth! I highly recommend, five stars!!! Oh, join the wave on Instagram @waveprovided

  

• Entrprise1

  23 febrero 2020
  What does it say when the lobby has a fridge with lunchables and a microwave?

  Loud, noisy, people cursing in the lobby, a wet musty smell. It was 5 o" clock and I could not check in because the room was not ready. The people at the desk looked unhurried although there were many guest checking in. No apology just wait. Nothing around this place except closed down stores. Room was dank and musty. I couldn't wait to leave the next day!

  

• MarineWife2005

  26 febrero 2020
  Worst Place Ever@ Do NOT STAY

  After having 2 of my windows blown out of of my vehicle that was parked right in front of the hotel, under the lights and visible to all "fake" cameras on the front of the hotel, I'd suggest going elsewhere. This hotel, and that's using that specific word loosely, needs to be shutdown. The bedding was dirty, the carpets are stained, the rooms smell like cigarette smoke, and the bathrooms are full of mold. We weren't the only vehicle broken into, there were a few others. Police were supposedly called at 6am. We left the hotel at 12:30 to continue our travel, only to be called by the hotel at 4:30 asking if we'd checked out of the hotel. Apparently the police had decided to show up to take our statements. We were in Texas. We were not going to wait around for 10 hours for the police to arrive. Please keep in mind, they're only a few block away. Also, the glass establishment the hotel directed us too, the only auto glass establishment that had our windows in stock, was 4 blocks away. Coincidence? Perhaps, just seemed odd that when a corporate employee of the hotel came to have his glass repaired, the lady behind the desk stated they should have known better than to be parked there. That alone speaks volumes.

  

• RnL504

  28 febrero 2020
  Decent stay.

  Guest were noisy and you can hear everything while in your room. Staff was pleasant. Rooms are decent. Stayed in two different rooms. First room was cool. Second room wasnt cleaned too well. Good for what I needed it for.

  

• Deborah C

  06 marzo 2020
  Old

  The bed was the only good thing about this hotel. The breakfast buffet which was $10.99 was cold and no taste The front staff was to involved in friends, phone conversation and even eating at the desk to assist us with our questions. One and done!