Best Western Luxbury Inn Fort Wayne

Comentarios destacados

• Luis R

  01 septiembre 2014
  Nikki es muy atenta exelente

  Buena atencion y servicio........ Muy linpio y acojedor muy Buena Atencion...... Buen desallumo.....Gracias. Y los curators espaciosos limpios....... Gracias pro todo El hotel es -Luis Rodriguez

  

• mrgearjammeragain

  01 enero 2021
  Trucker & Family Man

  One of the best hotels I have ever stayed at, hands down! 99% of the staff went above and beyond expectations! Truckers and other families should stay here if in the area! When I am in town I will definitely stay again & walking distance of many stores and restaurants and strip malls & grocery stores if needed!!

  

• rhkfwain

  21 febrero 2021
  STAFF DISREGARDS COVID MASKING

  We moved to MI a few months ago and come back to FWA frequently to visit kids/grands. We would normally stay at one of the nearby Hilton properties as Ive been a loyal Hilton Hhonors for 30 years (130+ nights/year for past 30 years) but we had earned $100 in BW gift cards during previous stays here by my wife. She stayed here because we couldnt earn Hhonor points at two different hotels on same night. Upon checking in, neither of the ladies at the front desk were wearing masks. One introduced herself as the manager. At no time, during our two night stay, was a front desk attendant wearing a mask. Most of the housekeeping staff we encountered were not either. When guests see this they dont wear them either which seemed to be the case for most of the guests! Our room was in need of a deep cleaning. Mold in a lot of the tile grout in shower. Dust in most of cracks and crevices throughout the room. Furniture outdated. Mattress was firm and comfortable. All in all, not terrible but certainly below the quality standards Im accustomed to. Due to below average cleanliness and lack of COVID-19 safe practices, we wont be staying here in the future. With the gift card redemption, our room came to about $50.00 per night which seems about right for this property.

  

• d8blue

  02 marzo 2021
  Never again

  We stay at different hotels for travel baseball and softball tournaments with our Childrens teams. This was the worst stay yet. Carpet in hotel was dirty, toilet leaked, air conditioner didnt work properly, and the fire alarm in the room was covered by a plastic bag for some reason.

  

• LightPacker310649

  10 marzo 2021
  Do not recommend

  The bed was hard. The pillows were lumpy. This hotel was not comfortable at all. I needed to get up early for work and this place did not allow me to have a restful nights sleep. Good customer service as far as checkin. Hotel had trash in hallways and smelled.