Best Western London Airport Inn & Suites

Comentarios destacados

• Jose C

  20 junio 2017
  Excelente ubicación

  Muy buen hotel bien ubicado la mejor opción cerca del aeropuerto muy buena atención del personal siempre dispuesto a ayudar. muchas opciones para comer cerca (muchos tipos de comida), tambien hay super mercados cerca como walmart

  

• Jose C

  03 octubre 2017
  Excelente hotel

  Excelente hotel, tiene una buena hubicacion, el personal es atento, tiene transportación al aeropuerto, cualquier duda o problema tienen siempre la atención de ayudarte, me gusta hospedarme en Best Western siempre que puedo

  

• Derek R

  22 febrero 2021
  FILTHY!!!

  783239238 Much like some of the other reviews, we were moved rooms a total of 3 times in one hour due to filth in the rooms.Im not overly picky but this was blatant filth accumulated over time .at check in we were put through a speil about rooms being empty for 3 days between guest to guarantee sanitization in compliance with covid...we opened the door to room #1 to find slept in beds and dirty towels. Back to the desk to move to room two, we moved in unpacked, staff apologized no harm no fowl, time for a shower, shampoo bottles were empty as well as a few that had what appeared to be food on them? Off to the desk for replacement, back to room..pull comforter down to find stains , holes in sheets and hair in the bedding..we called to have house keeping properly change bedding, we were then offered the option to move to a "king suite" which we chose to do, we immediately checked bedding which was even dirtier then the last room, again, hair and multiple stains in bedding, we were tired so had house keeping come in again and change the bedding, after another 30 mins we left the hotel, it had food on the ceilings, old dusty spiderwebs everywhere as well as splatters and stains everywhere..the manager asked if it was ok if house keeping cleaned the room tomorrow? We decided to pack up and go else where. this would not even receive 1 star. Front desk staff were friendly, but female manager clearly doesn't care at all, our options presented were basically pay to stay in filth or don't stay...we gladly didn't stay.. pictures are only of the king suite..and we could have easily taken dozens more..

  

• 903charlesanthony

  06 marzo 2021
  Terrible

  I travel for work and I'm in a best Western 2 nights a week. Liverpool NY and Niagara falls NY..this was my 1st time at the London location, at the London location at check in I was informed that I needed a credit card for a security deposit, our work uses corporate lodging and no other time have i been asked for a credit card to be put on file... she insisted that its company policy at all locations.. I almost stay....

  

• 648donh

  09 marzo 2021
  no complaints

  from checking in to express checking out - all great at the front desk. Room was spotless. Water was good and hot. Wifi was good. Breakfast under covid rules was certainly acceptable. Room was quiet Easy parking