Best Western Joshua Tree Hotel & Suites

Comentarios destacados

• _scarj2014

  02 julio 2019
  Muy contentos

  Nos alojamos en este lugar una noche de camino a Los Angeles y la verdad es q quedamos muy satisfechos, la habitación muy amplia y muy limpia. La cama super grande y cómoda y lo mejor es q teníamos Jacuzzi incluído.

  

• anthonysC4432UK

  20 enero 2021
  Great Hotel for the area!

  My family and I would stay here again when traveling up in these parts! We were in for a photoshoot at Joshua Tree which was 30 mins away from our Hotel. It's center to most main shopping areas and restaurants, which was a bonus.

  

• Journey43099

  27 enero 2021
  Great Getaway During the Coronovirus

  Travelling during the Coronavirus can be a challenge. But the staff at this Best Western were excellent and went out of their way to make our visit a really great one. Everyone was very friendly, especially to our 2 dogs.

  

• Kelsy1432

  02 marzo 2021
  Allows pets, rude service, very loud

  Very rude clerk at check in. Dogs were barking loudly, the hotel guests were also very loud. But, they did allow my dog.. although he was pacing all night due to high noise. I was surprised at how much we could actually hear.

  

• CharleyandMe

  06 marzo 2021
  What a disappointment!

  What a disappointment it was staying here after enjoying two nights at the BW Date Tree in Indio! We moved to this hotel since it's closer to the entrance of Joshua Tree, but we missed the good service, nice grab and go breakfast, and clean/bright rooms in Indio. The crazy thing is, we paid more money for this BW, so I was expecting something nicer, but it was worse! I would've rather stayed in the smaller 2 Queen bed in Indio. My family of 5 plus 1 dog stayed in a 3 Queen suite plus kitchenette. There were no pots to use the stove, so I went to the front desk which was located in the main building to borrow one. The pool and spa at this location were closed but we never would've used them anyway, as they were tiny and it was super cold and windy outside. We stayed in the building that's next to the pool, and it felt like we were the only ones in the building. (There were other guests, however, as we saw one enter the elevator. ) The automatic door did not work, and you had to manually open and close it. The girl at check-in was very unfriendly. I asked about the local area, and she gave me a look like, "Duh, why are you asking me?" The lady that worked the shift after her, however, was very friendly and nice. There was no grass or designated areas for our 11 year old Golden Retriever to relieve himself. Yes, dogs can go anywhere, and he did; but I am just mentioning this because BW Date Tree had several nice grassy areas for dogs. Unlike the BW Date Tree, the hotel management at BW Joshua Tree is clearly skimping. The buildings were not well lit and gave an eerie feeling to the place, and the property is not well-kept. The grab and go breakfast was also subpar compared to BW Date Tree. It seemed like they were trying to save money by only giving us what the front desk could store in a tiny fridge for a long time: muffins, Nutrigrain bars, an apple OR orange, and a bottle of water. No yogurt, milk, bananas...nothing that had a shorter shelf life. I only point these things out because they were provided at a different BW branded hotel. I understand some of these decisions were based on being in the middle of a pandemic, but it's hard not to compare the two properties when the quality was so different. This place leaves much to be desired, and the management needs to pay more attention. We definitely won't be back. Next time we're in the area, we'll go to the BW Date Tree AND save money since it's cheaper.