Best Western Inn at Penticton

Comentarios destacados

• ogonza698954

  04 enero 2020
  Good hotel. Ok

  Es un buen hotel en relación al precio. Está bien ubicado y en general es recomendable. Puedes estacionar un coche en la puerta de la habitación por lo que en temporada de frío o lluvia, no tienes mayor problema.

  

• 421donnah

  30 diciembre 2020
  No Room Cleaning during Christmas!

  My 32 year old son son is deaf autistic and stays annually at the best western Penticton for his Christmas visit. This year we were told there would be no room cleaning on Christmas or boxing days. Okay, however the 3 following days had no cleaning as well. His rooms garbage was overflowing and his floor needed a vacuuming but this didnt happen. Paige at the front desk, during checkout, told me that we had to make arrangements for this with the front desk during our stay. No where was this written down in the room, and it was not mentioned to us at check in. Also our son does not speak, he did not know what to do about this. I asked for a room credit or something but was told that there was nothing Paige could do. My wife and I were not impressed.

  

• pawsfurst1

  03 enero 2021
  2 nights at Best Western

  Staff were very friendly and accommodating. Clean and comfortable rooms. Little doggy trat bags were offered and there is a grassy area out back for them to do their business. Lovely breakfast was offered .

  

• Anna B

  15 febrero 2021
  Over-glorified motel

  Looks way better in the photos. Stayed here for two nights, Valentine's Day weekend 2021, with my husband. Bed is very uncomfortable, they didn't bother cleaning much at all in the pool area or in the rooms, and only after payment they inform you that you have no housekeeping service. Walls are very thin; could hear everything from my neighbors next door, outside, and above us. Even their phones ringing. The food for breakfast - while better than the Hilton and Hampton's covid friendly versions right now - were cheap and singular, and we couldn't get more if we were still hungry. We also couldn't pick and choose and were given a box full of things we either were allergic to or couldn't eat or disliked. The hot tub is boiling hot, too - literally too hot to even be inside. My husband got dizzy in it after a minute. I work in the pool industry; the warmer the water is, the more bacteria that festers and builds. If the water is so hot it's because they aren't treating the water with the proper pool chemicals, therefore it isn't safe for public use because they aren't cleaning or sanitizing the water properly. Overall a huge waste of $200. I've never had such a horrible experience at Best Western - literally is just an over-glorified grotesque motel. If you're set on a Best Western, skip the one in Penticton and go straight for West Kelowna (never been but at least it isn't this one).

  

• geonb2021

  06 marzo 2021
  Avoid if you want a good nights sleep

  My family and I have stayed at this hotel several times now. And we are not ones to complain, but this is the second sleepless stay now, so I feel it is time to say something. The wing of rooms by the pool are terrible. This time we stayed in room 128. It is right next to the mechanical room. Outside of the beds being terrible you get the added joy of every 15-20 minutes a fan or some sort of equipment going off that sounds just like someone is vacuuming right in your room, and you do not want to have the heat or ac on as the Ptac noise will most definitely keep you up. And being able to hear the person above you snore is always a nice touch. I am so super stoked that I paid $150.00 to sleep in my truck. I ranked this hotel as a 1 as the staff have always been nice and the suite rooms we did enjoy. But avoid the wing of rooms by the pool at all cost.