Best Western Hillside Inn

Comentarios destacados

• CoachDanaD

  13 julio 2020
  Surprisingly Good

  I needed a hotel that would allow me to bring both of my dogs-a 70ish pound Airdale/Lab and a 15ish pound terrier. This was the only hotel in the area. I wasn't expecting much but I was pleasantly surprised. When I checked in I found out the person taking the reservation (the day before) had entered it incorrectly so the reservation was for the day before. The promptly changed it and refunded what had been charged the day before. They explained to me that room had a little issue with the door handle-it had to be jiggled a little bit to get in. That was slightly frustrating at first but once we got the hang of how to open it we didn't have an issue with it. Once we got in we were surprised at how clean and nice the room was. The beds were very comfortable, with plenty of pillows. The TV, fridge and microwave all worked great. The towels were just perfect-thick enough to feel nice but still very absorbent. The shower was hot and hand plenty of pressure. The toiletries provided were good quality. We were a bit disappointed that the pool was closed (guessing as a result of COVID), but we also expected that to be the case. We were also very pleased that the sound between rooms was almost non-existent!! We will be back in the area frequently and will always choose this hotel!

  

• tlhoobler

  23 agosto 2020
  Not what I expected from a Best Western

  The room at this location was good. Staff was congenial and helpful. The problem was the dirty parking lot and area around the vending machines: cigarette butts, blown-in trash, a used Q-tip, etc. I was told on the Best Western call center that a packaged breakfast would be available at the check-in desk. It was not. I was told it had a swimming pool. Yes, it did, but there was no water in it. The price did not reflect these deficiencies.

  

• sandyhP4399GN

  25 octubre 2020
  Ok place

  The room was clean. The view is ok from 2nd floor. Other than that it was overpriced. You do hear road noise from highway. No type of breakfast being served. The front desk knows nothing about places to eat or visit. He said they do neither one. I try to only write positive things but I was disappointed due to how much I paid for what little we got.

  

• SherrillHooker26

  02 noviembre 2020
  I'm So Sad!

  I checked in. There is this awful unprofessional looking plastic hanging up over the check in counter, but not enough to cover up the mess behind the counter. Boxes strowed all over the floor. Go to our room, #102, I think, big huge glob of red mud tracked in...apparently from the guest before....it led right to the door, but inside it was vacuumed up. It was so bad, we had to step over it to get in the room or it would have messed up our shoes. Why didn't they sweep or wash it up? Dead flies all in the window seal. BUT THE MOST ANNOYING A ROACK IN THE BATHROOM. The towel rack near the sink was broke off, big hole in wall and the rack just laying across the counter. I was very disappointed and I doubt I will be back. No Breakfast. A big sign says newly remodeled, NOPE! Beds were comfortable and clean. Once I killed the roach, the bathroom was clean. Once I moved the broken towel rack, the sink area was clean.

  

• Y1179FRsteves

  17 febrero 2021
  This hitel is one of the worst hotels I have ever stayed in

  We made a reservation to stay at this hotel. We were told that there was a free breakfast in the morning. We checked in and paid over $80 for this room. It was cold in the room. We checked the filters to the heat unit. They were so full nothing could get past all the dirt. We cleaned those. The toilet had fecal matter all over it. Just nasty -- gross. I was going to make a cup of decaf coffee. I go to pour in the water and there was mold all in it. The room was dusty. There was even a partial cigarette under the bed in a non-smoking room. In the morning I go to get breakfast and was told that they aren't doing that. The website clearly stated that at the very minimum there would be a "grab and go" breakfast. There was nothing. I'm not sure what we paid for. Service was terrible. This place sucks so bad.