Best Western Grand Hotel

Comentarios destacados

• b0b3019

  10 abril 2017
  Muy muy correcto

  Absolutamente muy correcto y un poco mas. Para trabajar impecable. El servicio fue bueno muy los cuartos impecables. Creo que es en Kielce la mejor opción! Además esta muy bien ubicado en el centro peatonal.

  

• Seaside34223178443

  23 abril 2019
  Used and wet condoms in my room

  I booked this hotel as I could see it has quite high guest's reviews and seemed to stand out from any different hotels in Kielce. Sadly, I made a huge mistake. Big, well-known hotel chain name does not always mean high quality. I've been staying there 4 nights. Over the first night I wasn't aware of problem. The real shock hit me on the 2nd day when I opened a bin located just right in the room. Two, used, wet condoms glared my eyes so I needed some time to figure out what I'm looking at. That was absolutely the worst experience I have ever had. It have should never happened in 4 star hotel.

  

• Quest67054846324

  26 junio 2019
  Business trip

  I visit Kielce often for a mix of business and pleasure. I have stayed in many hotels in the city and Best Western is and excellent hotel in a great location. Extremely helpful staff. I will definitely be staying here again.

  

• tkimbroughlhsl7

  09 julio 2019
  Proceeds over safety

  Was attacked in the middle of the night during a booking with Expedia. Requested a refund since I had to leave the city for safety reasons. The hotel refused to refund the additional nights I paid for but could not use due to safety concern.

  

• elainedA3914QG

  20 agosto 2019
  Not a good choice

  There arent a lot of choices in Kielce but this is not a good one. There is limited parking in front. When we left for the wedding we were attending, we specifically asked where we should park when we returned late at night. We were told dont worry, I will let you in. We returned at 11 and a different clerk was there. There were 2 weddings going on here and there was no parking in front. She basically said too bad. We dont have any parking. I begged her as we had NO idea where to park the car. This hotel is not in a busy commercial area. She said there was nothing she would do. After more begging, the mgr came out and said the same thing. I repeated what the first clerk said and told him I would never have booked here if I had known there was no pkg. He finally said they had a parking lot behind the hotel (so they DID have pkg) and there were 2 spaces left so he would let us in. In general the room was ok but what do you expect for $75/night. Doubt I will have occasion to be in Kielce again but I certainly wont stay there and I will be reluctant to stay in any Best Western again