Best Western Emporia

Comentarios destacados

• ritayates2

  27 diciembre 2020
  Hotel was ok but customer service at check in was horrible

  Want to know why when I checked in -the front desk couldn't price match from the Best Western website. The front desk staff wouldn't honor your website rate and actually made me go to my car and do an on line reservation in order to honor the rate - which was $10 cheaper

  

• DWMOD

  13 enero 2021
  Clean Room Every TIme

  I have stayed at this Best Western several times over the past couple of years. Every time I've stayed, my room and bathroom have both been very clean and everything worked as it should. Heat, ac, TV, remote, and lighting, and a comfortable bed. Great location, easy access from 58, good rates, well-lit parking area, and excellent staff. Would stay again and recommend to my family and friends.

  

• traveldoc350

  26 enero 2021
  Brief stay

  Driving back from Florida, needed a mid point place to stay. Run, drive away as fast as you can. Do not stay here. The place is disgusting. Walking into the lobby, we were overcome with noxious fumes from disinfectant. Smell got worse as we got to our room. Threadbare rug in the entry, heavy smell of mold throughout. No tissues, barely any toilet paper on the roll and no spare. We lasted 10 minutes, wearing N95 masks in the room, with window open, in 40 degree weather and had to check out. Front desk help was pleasant and he offered another room, but that also smelled. This place needs to be overhauled big time.

  

• David T

  26 febrero 2021
  Dirty, Dirty, Dirty!!!

  The hotel was very dirty. Our non smoking room smelled of smoke and the area around the room was littered with cigarettes and chicken bones. We found used dental floss on the floor of our room. We will never come back and certainly do not recommend this place to anyone. Not up to usual Best Western standards.

  

• Jim R

  11 marzo 2021
  BAD Best Western

  Front windows so dirty wasn't sure hotel was open. No way to get to room without walking thru construction debris due to remodeling. Sheet was torn and frayed. Had to literally beg for more pillows for king size bed; had only two wimpy ones. Though polite, front desk clerk lied and said there was no one there to get pillows. Upon urging she called a "co-owner" who brought some to lobby. Very poor ownership!!!