Best Western Celebration Inn & Suites

Comentarios destacados

• MavericksCrownJewel

  09 septiembre 2020
  Dont' stay here

  Check in/ out was pleasant enough and that's about all the positive things I can say about this establishment. Room had 4 lamps, a clock and TV all of which were unplugged. Had to plug in the cable box (about 3 more wires) on the TV to get basic channels, but before it would work I needed to call the front desk to get the Direct TV code. Took about 20 minutes to get basic TV from start to finish. Sink had an acrylic nail in the drain and a random metal plug just sitting in the sink. Toilet had dried urine on the seat, lighting in bathroom was like a dungeon. For $200/ night I will not stay at this hotel again for the TWHNC.

  

• crusso2

  11 diciembre 2020
  Clean and organized

  Our room was clean and the employees helped us check in early. I appreciated that because we drove 9 hours to get there any I just wanted to take a nap. The front desk person was very accommodating and our cleaning lady got the room ready REALLY FAST.

  

• jeannetteca

  20 enero 2021
  BEST WESTERN WOULD OVER CHARGE CREDIT CARD

  customer service is really bad they still money they charge your credit card without u attorizing it they threaten to call police just to get away their rooms are dirty daughter found drugs used condoms and trash its dusty has hairs and someone that had covid was at best western I beat they don't disinfect wouldn't recommend no one to stay their u could catch covid dirty my

  

• Anonymous-rs213

  05 marzo 2021
  Overall good stay

  Spacious and clean room, plenty of clean towels, nice bed. Great that it was pet-friendly and I had a pleasant stay with my pet. Only negative thing I have to say is they had an extremely limited breakfast menu (cookies and muffins).

  

• Jim M

  13 enero 2021
  Do not stay here, it is substandard from what I expected from the Best Western Chain of motels

  To start off, I had to wait 20 minutes to check in. There was no one at the front desk. My wife and I searched the grounds, and never did find anyone, but someone finally showed up after a 20 minute wait. I almost called the police expecting foul play. Upon someone arriving to check us in, there was no mention of "I'm sorry for your wait", no offer of extra points for the wait, no offer of a reduction due to the wait. Nothing. For the room, at best it was a 1980 version of a Day's Inn. Mold around the bathtub, noisy heater, faulty wiring to the bedroom lamp, refrigerator could not open due to a strip of wood along the bottom of the cabinet, microwave was about 8 inches off the floor, pool was not open, although on the web site it was advertised as being open. No breakfast, and no offer of the bag to go breakfast. To top it off, the vent in the bathroom was a conduit for music blasting from another room at 2:30 in the morning. I can only assume that Best Western has decided to cater to the lower budget motel visitors, instead of trying to cater to those that appreciate a good night's stay in a clean environment. Do not stay here. We booked because we had a pet with us. If you have a pet, look elsewhere for a room. This one is not worth the value.