Best Western Brook Hotel Felixstowe

Comentarios destacados

• colin486wilson

  09 octubre 2020
  Lovely hotel

  Short break with our dog. But no pet access to restaurant or bar. Had to take breakfast in room not what I wonted from our trip. Also no access to the bar for pets had to take brinks in reception. Which was ok but only met people coming in and out. As there was no were to eat with our pet also meant we eat out at a dog friendly pub

  

• TomsGrandma

  19 octubre 2020
  Birthday Celebrations

  A small group of family and special friends stayed at this hotel recently. Each and every room we had was beautifully clean, warm and comfortable. Mark the Manager is wonderful to work with in organising this family get together. Sticking strictly to Covid rules to keep us all safe. We had a meal in the evening, again sticking to Covid rules but not letting it detract from being a special occasion. The staff on the night Jay, Assistant Manager and sweet Caprice, they worked so hard to keep us all happy. The food was lovely, hot and delivered in good time. I am only sorry I could not eat it all, but everyone cleared their plates. I would recommend this hotel to everyone and anyone. If you want a hotel that looks after you this is the place. From the outside it looks nondescript, but inside the service is second to none. Close to the sea front too, you can walk down to the sea front and the shops from this hotel.

  

• karenmcaleer123

  22 octubre 2020
  Stay and wedding

  I could not say anything wrong about the food, staff or room here. Had my wedding here and stayed, tha staff were so good and friendly, made my day even more special. Would recommend it for a special occasion as they were very professional and kept within the covid restrictions very well.

  

• Iain B

  26 octubre 2020
  Comfortable and conveniently located.

  We stayed in one of the huge rooms at the front of the hotel. The bedroom was very comfortable, with a nice little seating area and coffee table. The bathroom was functional at best, but I gather all the bathrooms are due to be modernised. The restaurant served simple but good quality meals, we particularly enjoyed the carvery. Breakfast is very good but, if you're a vegetarian, watch out for those horrible mushy vegetable croquette things that they'll serve you. I've marked the rooms as average because there were a couple of issues which should not have arisen (quickly resolved) and because the bathroom was behind the times.

  

• 896mrsg

  30 octubre 2020
  Thank you

  Thank you for a lovely stay. Fantastic friendly and professional staff, will definitely stay here again. The breakfast was tasty, as was the evening meal, and the bar was comfortable, a place to spend a pleasant evening. Staff could not do enough for you.