Belvedere Olympic One Eighty

Comentarios destacados

• Muhammad S

  21 septiembre 2017
  Nightmare experience

  I stayed at Belvedere Olympic One Eighty between 23/8/17 and 26/8/17. A day after I checked in with my family I notified their staff who checked us in that the washhand basin and the bath are not draining and no one came to fix it. I also told him that when we try to close the curtains at night one of the railings fall off. No one was sent to address that as well. On the 25/8/17, I used the bathroom around 1 am and I must have left the tap partially open and went back to bed and when I work up 2 hours later I found that the corridor and the bedrooms were flooded. I spent the rest of that morning mopping water from the corridor and the rooms. This appear not to be the first time this has happened in the flat as I noticed right from the time we checked into the flat that the floors of the corridor were slightly raised in some areas and made some puffy sound when you step on them. My £250 deposit was returned on 26/8/17 but on 29/8/17 the £250 was withdrawn from my account without notice. I spoke to their staff on 30/8/17 on the phone and she told me that it was for the flooding and the curtain railing. It appears that they did not take into account other factors that contributed to the flooding which is the blocked drainage that I reported quite early. I am also surprised that I was charged for the curtain railing which gave way as my daughter try to close it in the night before we went to bed. The only way that curtain will remained in place is if we did not touch it, i.e. slept with the curtains open. I think they have not been fair to me and there is no transparency in the way this was dealt with. I also find it very disturbing that money could be withdrawn from my account without notice as I provided my bank detail during my reservation based on trust. As I write this, nearly one month now, Belvedere Olympic One Eighty did not care to respond to these concerns. It left sour taste in mouth in what was supposed to be a fun city break with the children.

  

• _orsteinnk949

  06 octubre 2017
  DO NOT GO THERE

  I went there with few of my friends and they promised us that we could check in around midnight. The SAME DAY we were supposed to arrive they told us that we could NOT check in at that time!! Horrible service.

  

• laurenlewis7

  20 octubre 2017
  a fantastic deal can't wait to go back!

  We were all coming down to London for the Notting Hill Carnival which we do annually and are used to being ripped off on hotel prices because it's August bank holiday, however this was a very cheap (for London prices)hotel/apt. Because we were limited to where we could stay because there was 5 of Us we were expecting to have to pay ridiculous prices however we found the deal on booking.com and because it was in Stratford which is obviously not central London ( zone 2 or3 maybe?) we were thinking it would be something not so nice to put it mildly... how wrong we were! This apartment was fantastic it was huge the bedrooms were of a wonderful size, the decor was Modern slick clean throughout, nice sized kitchen balcony the Loch it was too hot but they did give us a fan, although AC probably would have been preferred, but I'm being fussy as for the majority of the time we weren't in the hotel and it was just for one night. It wasn't too far from The Tube about a 10 minute walk but because it's on the main road it's really quite simple to find, because people buy these Apartments and actually live there everything you needed is there. honestly I was so impressed with this place I don't think I'd stay anywhere else in London again I think it cost us about £100 for a night-- Absolute steal can't wait to go back I left my jacket there by mistake that was found by the cleaners and returned to me in pristine condition when I visited London again and the staff and the team were extremely helpful. I would suggest this and recommend it however if you're brand new to London and I'm not that confident on the Tube stick to zone 1 and the City Centre however if you've been to London many times and arent uncomfortable using the subway this is definitely a place I recommend loved it

  

• XtreemX

  16 diciembre 2017
  The place to stay if you want to be threatened with violence and the police to be involved

  The apartment had a good view of the city, and was a good size. I booked this apartment for my tenants (temporary accommodation) but in my name and on my credit card. So, if you want to be treated like a criminal by security when arriving late at night in order to check everything is OK, and for them to refuse to provide any information despite providing ID on demand and evidence of a booking, only to then have the police called to remove you from the premises, then book this place. I have never been so humiliated in my life. I booked this apartment hoping that my tenants and I would be looked after in the event of any issue. It couldn't have been further from the truth. Having checked in earlier in the evening, I returned later and noticed paramedics entering the building from an ambulance. I was concerned for my tenants and consulted the security guard (Jason) on the front desk staff hoping he would be able to assist. I said I have room booked. Almost immediately, he was obstructive and rude towards me, and without any evidence, he simply said, "No you don't, you're drunk." Although I had been for a drink, I was far from intoxicated and was fully lucid. I explained that this is irrelevant as I am entitled to any information about my booking on demand under the Data Protection Act, the conditions of Booking.com, and the conditions of my credit card. He asked for ID. I naturally thought he wanted this in order to honour my request. I showed him my driving licence and then he said he still won't give me any information. At no point did he indicate whether or not he has access to information about my booking. I was clearly upset by this and reiterated that I am entitled to information about my booking and the welfare of my guests. He seemed to thrive on my predicament and smiled smugly in order to goad me. I explained that I would not leave until I have the information I require to which he became antagonistic and walked into the back room despite my protests for information.

  

• Segun o

  21 diciembre 2017
  deposit

  They collect deposit n didnt refund,you need to have alot of patience to follow up.i made a deposit since september, and they are yet to refund my money after check out. 4months down now.pls becareful