B&B Lanza Catania

Comentarios destacados

• MOI024

  05 mayo 2014
  Dejadez y mala educación

  Todo ha sido pésimo, nada más entrar habia un olor horrible, habitación sin preparar a las 8 de la tarde, y cuando nos la va a enseñar llegamos a unas escaleras estrechas para subir a lo que tenia aspecto de granero, al entrar una cama de cada manera y todo sucio techos, paredes, suelo... El baño viejo y dejado no es muy recomendable ducharse descalzo, y sin wifi (cosa que explicitamente incluia la habitación). Quitando todo eso lo mejor es el sinvergüenza del dueño todo son problemas técnicos y era un maleducado que se reia de lo que nos estaba cobrando por esas condiciones y que en vez de asumir la realidad solo nos decia que si no nos gustaba nos marcharamos (nos habriamos ido pero no sabiamos ni donde acudir a las 9 de la noche). Queda decir que el resto de días, por suerte, habia tenido otro "problema tecnico" y los pasamos en otro lugar (aunque nos habriamos ido igualmente) No se lo recomiendo a nadie, es un timo en toda regla.

  

• Stefan F

  25 agosto 2014
  wrong room

  B&B is close to the city centre and clean. There is a little lounge. The landlady was friendly I had booked a room with balcony and air-conditioner. Both didn't exist. It was too hot (or loud, if you opened the window) to stay. I was promsed a better room so I waited but when I realized that I waited in vain I left the B&B. It became unbearable.

  

• r0my11

  15 septiembre 2014
  Good base for sightseeing

  Overall we were pleased with the B&B as it was in a very central location and it was easy to get everywhere - it made a good base for seeing the city and for day trips. The proprietor was friendly. Breakfast wasn't amazing, just a little pastry. It was advertised as a private bathroom but was actually shared, and a bit dingy. This was a bit irritating as I had booked this place specifically because it said private bathroom, but actually having to share the bathroom was fine. The room itself was huge and very comfortable once we had finally figured out how to work the air con! It had a fridge which was really helpful.

  

• Bárbara C

  17 diciembre 2016
  Un insulto

  Para empezar, al llegar al sitio no pude usar el ascensor porque necesitaba llave. Cargué con mi maleta tres pisos. Una vez arriba, enseguida me pidieron el dinero. Después de cobrar, me llevaron a mi habitación. Para llegar hasta ella tuve que subir por unas escaleras estrechas que parecían llevar a un desván, una vez más sin ascensor, pero esta vez no tuvo la suficiente cara como para no ayudarme. La habitación, lamentable: como las que aparecen alquiladas por horas en las peliculas. Cochambrosa. Con lamparas rojas que daban una luz roja como de puticlub y un armario cuya puerta estaba rajada de lado a lado y habían pegado con celo. La habitación fría como un témpano y la ropa de cama insuficiente: pasé frío. Además, por si eso fuera poco, a esta especie de desván o granero que me tocó como habitación no llegaba el wifi: por suerte, había una red abierta. El baño, una vergüenza: la ducha solo salio caliente el primer minuto. No había más que toallas de manos pero ni rastro de toallas de ducha, y ya no hablemos de secador. El vaso para poner los cepillos de dientes tenía mugre al fondo, vomitivo. Después, mi habitación olía horriblemente a comida de la cocina del piso inferior y para remate, hay un perro que corretea por la b&b y que te deleita con sus ladridos continuos. Y eso de recepción 24h., un absoluto chiste. Una basura de sitio. El peor hotel de mi vida. No lo recomendaría a nadie.

  

• Dheena G

  08 octubre 2018
  I do NOT recommend this location for any business traveller. There are better alternatives in Catania.

  My colleagues and I just returned from Catania. Lanza B&B was the worst of our experience. We had booked 3 rooms. Here is a summary of our experience. 1. There is no information on their website that informs visitors that there is no elevator in this building. Carrying heavy luggage and equipment up a flight of 4 floors was very difficult on us. 2. Room 1 where I stayed had unsanitary pillows and sheets and filthy floors. The external bathroom had mold all over the floors. When I first informed Cristina of this, I was told that the room had been cleaned. It was not until I physically showed her the filth that she took action to clean the room. She only cleaned the room floor and did not change pillows or sheets. There was also no WIFI information in this room. 3. Room 2 had no toilet seat and no lock on the bathroom door 4. Room 3 had no WIFI. This caused significant delay to our work and deliverables. 5. There is poor lighting in all of the rooms, making it unconducive for work We informed Lanza management of these deficiencies on our first day of stay. They committed to resolve these matters by the second day. When we returned from our meetings ,we found none of the issues had been resolved. Seeing their lack of responsibility and fair treatment, we decided to leave. I am currently working through a complaint process and am deeply disappointed at the the lack of responsibility and accountability by Lanza management. Visitors to this fine city deserve much better treatment!