Bastion Hotel Apeldoorn het Loo

Comentarios destacados

• Joseisa

  18 enero 2008
  Nada Mal

  Es un hotel estándar, aseado, con un personal amable y discreto. Su decoración es notable, mezclando el cuero, la madera con instalaciones modernas.

  

• edus755

  20 febrero 2015
  Malgastar el dinero

  Me alojé una noche en este Hotel, y me arrepentí de haberlo reservado en cuanto entré en la habitación. Súper básica sin ningún detalle, una cama pequeña e incómoda. El baño con cortina en la ducha y al abrir la puerta se bloqueaba el segundo lavabo, ni había pastilla de jabón. Pero sin duda lo peor es el desayuno. Los platos donde te servías la comida estaban sucios, como si el lavavajillas no funcionase correctamente. Casi todas las mesas estaban sucias, con platos y cosas de otros huéspedes que el Personal no había retirado, tuve que mover yo las cosas de una mesa a otra para poder desayunar. Lo único decente es que tienen parking gratuito justo en el Hotel y que el WiFi funciona bien. Ninguna cosa positiva fuera de esto.

  

• Consuelo976

  18 agosto 2017
  Estancia completamente satisfactoria

  Hotel muy agradable, con buena combinación de autobuses para los desplazamientos. Al lado del Palacio Het Loo, en una zona muy tranquila de la ciudad. Las instalaciones, estupendas, y el servicio muy amable. Muy recomendable.

  

• 27gauthierc

  19 agosto 2020
  Nicely situated

  Good price/quality, the situation is just amazing, just next to Paleis Het Loo , the castle of Apeldoorn. Very close to Apenheul en Berg & Bos where you can see monkeys living in a gorgeous park. Had a great weekend, please go eat at De Bon Vivant , great French cuisine for good price.

  

• mariebA5678UD

  13 enero 2021
  Stay away! Highly disappointing

  Highly disappointing. We had booked a 2-nights stay during the Christmas break as a family (2 adults + 2 young kids + 1 baby), looking forward to some nice relaxing time (in the restaurant, at the indoor pool) in these difficult Corona times. I paid extra attention, at the time of the booking (November), to the fact that facilities (restaurant, pool) were still open for the hotel guests. Then came the current national lockdown. While fully aware that the current measures (closed restaurant and closed pool) is by far no choice of Bastion group themselves, and that they are complying to governmental guidelines, I am highly disappointed and annoyed that no discussion, negotiation or even slight compromise was possible. I emailed and called to discuss whether we could postpone our stay (I even offered to trade our 2 nights for only one later in the year), as we could not make use of the full facilities available at the time of booking, but the only reply I would get was « you chose for a non-negotiable rate » (and I NEVER asked for a refund). Very disappointed that guests are still required to pay full price when not possible to make use of full facilities. While I fully understand - and support - the governmental guidelines in this public health crisis, it is very unfair from Bastion not to be willing to compromise/make a gesture towards their guests. Not fair to be paying for facilities we can not use. Restaurant was open for take away so we ordered and ate in our bedroom, where 3 chairs only were available (in a room booked for 5 persons) and no other table than a 1 person-small one (when guests are requested from the hotel to eat in their bedrooms). What a service. Also the quality and amount of the food ordered at the restaurant were ridiculous - not to mention the presentation (simple red plastic tray): forget the « room service » experience. And all this still for definitely not a cheap price (16 for a dish)!! Stay away!