Bartolomeo Best River Resort

Comentarios destacados

• Amelia B

  02 mayo 2015
  Increíble!

  Nunca estuve un lugar tan diferente a todo!!!! Desde las cabañas muy confortables, muy bien decoradas y acogedoras, hasta el lobby , comedor y recepción todo con forma de barco inmenso, construido al borde de un lago. El parque con un diseño hermoso y como broche de oro un pequeño zoológico prolijamente diseñado y mantenido!!! Fuera de lo común y altamente recomendable!!!!

  

• tufanasik

  19 diciembre 2018
  Nice river hotel

  Hotel is next to river. Rooms are confortable. There are 2 restaurant inside which are fish and meat. Rooms are clean and designed for relaxing. Prices of hotel restaurant is expensive. Hotel has very good wiev of the river

  

• olivierdacosta

  07 enero 2019
  Mixed feelings

  We were there for Easter 2017, and very satisfied, and again in January 2019. I would have loved to write a very positive review but unfortunately some things were not to the standard we could expect. On the positive side the location is great and relaxing with bungalows spread out within a park along the river. There are some kind of pseudo pre-Colombian statues all around. We like this original design. The rooms are large and comfortable. The breakfast buffet is served in a very pleasant room. It is overall very good with a lot of choice and in particular excellent meat dishes. The coffee was average and the bread not fresh though. We even had live music once. On the other hand it seems that the management is quite loose. We only had complimentary toiletries, soap and shampoo, the first night out of three. The last night they eve forgot to clean our room, according to their explanation when we call reception. We also wanted to have a shirt cleaned but their washing machine was broken. The last morning they did not organise a buffet breakfast, fair enough the hotel was almost empty. They wanted to give us only a voucher of 200UAH which did not even cover for a single dish. We should have had to pay extra for coffee and juice. In that case, the breakfast-included option we paid for would have been just a lie. We complained to the waitress and her boss about this. They said she could not change anything, it was orders from the management. But they actually offered us our dishes and coffee and even brought us mandarines and a jam pot as gift. This professional reaction is much appreciated, congratulations! I want to point out that I have no complain against the staff. Also the receptionists were nice and professional.

  

• Angela S

  27 octubre 2019
  Run by children

  The food was inedible, truly horrible. I was charged to use the pool despite staying in their hotel. The restaurant staff were rude, it took ages to get served or catch their attention, and they argued amongst themselves. Where are the adults? The quality control? The training in customer service? This is very badly run, I would never return.

  

• SirOinklot O

  13 diciembre 2019
  So good i rebooked me flights and stayed another night.

  Fanastic place I had a huge bungalo to myself and a great price on site are both a fish and a bbq grill resteraunt the statues and the gardens were amazing I can more than recommend this as a place to stay.