Banyan Tree Ungasan

Comentarios destacados

• Patriciaflores770

  05 enero 2013
  Increible hotel

  El hotel esta increible, tiene unos paisajes maravillosos desde las villas. Me toco la villa 223 que tiene vista al mar. Fui de luna de miel y lo recomiendo ampliamente. Las villas estan padrisimas, el servicio increible, la comida deliciosa. Todo en este hotel es excelente. Muy romantico todo. Las camas muy comodas, aparte que te las preparan cada noche con una bata y pantuflas. El servicio de spa tambien esta increible.

  

• mazon2016

  24 julio 2016
  HOTEL CON VILLAS EXCELENTE

  salvo el servicio de recepciÓn, que fue bastante regular,lo demas perfecto, variedad de restaurantes, desayuno internacional, playa en la que apenas eramos 6 personas, con buenas instalaciones y mucho personal, igual el spa, y maravillosas las villas, con vistas impresionantes las que dan al mar, salida desde el dormitorio directamente a la piscina privada , cuarto de baño espectacular, parece que estas en medio del jardin privado de la villa, lleno de flores y la habitación tambien con buenas vistas al jardin de la villa. cuentan con varias amacas y una cama redonda con sombrilla tipo balines que tambien da a la piscina. tienen actividades variadas, y destacaria la excursion en bicicleta al pueblecito mas cercano, donde nos estuvieron enseñando el mercado y numerosos templos.

  

• dr4yu

  09 enero 2021
  Bad Experience

  We lost a pouch full of bank tokens. It happened during our breakfast time. We had the pouch in the luggage (the luggage was not locked nor zipped, but it was in a closed position) and it was gone missing by the time we got back to our villa. A ballpoint that was stored in the pouch was found in the private pool that was located at the back of the villa. The security tried to find the missing pouch through CCTV and conducted interviews of the room service team, but found no evidence/clue. What made it even worse, the hotel manager didn't even try to see us and apologize for the incident, and there was nothing given to us as a token of apology. The villa was poorly maintained. The toilet was leaking and made a very noisy sound. The staffs for sure knew about this as they came into the villa twice a day, but made no effort to fix it. Stains can be seen everywhere, from the kitchen, cupboards, working desk, dining table, bathroom, etc, which indicates poor maintenance and the ageing conditions of the hotel.

  

• evievalia

  12 enero 2021
  Could be better

  The room cleanliness could be improved. It is clean, but we saw some blurry windows. Looked like they don't clean the windows regularly. Breakfast was ok, although not so much options. The overall hotel (especially the room) was spacious & modern, but lack of local culture feels and/or touch. Too bad. The staff could be more friendly and their uniforms should be updated. The access (stairs) to the beach was closed :(

  

• cheeky-dixie

  21 enero 2021
  Great Resort

  What a great resort....the cliff villa is amazing. The garden was huge and well maintained, and the villa.was.too big to share for two. Everithing was ferfect and we definitely will be back. Thank you Jumana