Banyan Tree Hangzhou

Comentarios destacados

• kwp333

  25 noviembre 2019
  Late Autumn

  Always admire the Banyan Tree brand name. Wherever they're located, they're always a dream resort. The design of the resorts, the landscaping, the facilities, the spa, the food and the people/service are all outstanding. I always trust the Banyan Tree brand. Just a few small negative observation on the Banyan Tree Hangzhou is the maintenance of the resort. The landscaping needs some manicuring. My room's bathroom needs a refresh and refurbishment. Room temperature is quite cold on very cold nights. But overall, I must thank all the staff in Banyan Tree Hangzhou for a memorable and joyous holiday stay.

  

• markq564

  07 diciembre 2019
  Run-down hardware maintained by BT services

  The toilet smells sewage. It should not happen to a Banyan Tree. The hotel needs a makeup. The hardware is showing signs of wear and tear. The staff is good and service maintains the quality. But the hotel appears a person over prime. I would not choose to stay unless necessary.

  

• robinyu511

  20 enero 2020
  great getaway from noisy city

  locate at the XiXi Paredise, no doubt one of the best luxry hotel nearby. services were high standard, hotel facilities was bit old, but well maintained. dont miss it if you expect quiet, tranquil escape

  

• Kevin22030

  18 junio 2020
  Nice but underwhelming

  I stayed here in the two bedroom villa. The villa was nice enough. The front and back patios were excellent. Good sun during the day and nice and breezy at night. There were mosquitos, but being on the water thats to be expected. The service was very basic. Occasionally there was a golf cart to take us to the villa but it was not consistent. Breakfast was also mediocre. For a hotel charging over US $1000 a night, we were expecting more. While the room was nice the service could have been better.

  

• I1344VK_

  01 noviembre 2020
  A Wonderful Family Journey

  I stayed here two days with my family. The staff did leave a deep impression to me for their hospitality, patient and willingness to help. I really enjoy the kindness of Neil Lv and the smile of Tako Huang, for making my first stay in Banyan Tree brand comfortable, arranged, and delightful. Though the hotel is under maintenance, the team has kept everything in its place. It is a great oppurtunity to immerse myself into the leisure time, since the signature landscape is there as usual, and the vila sends out the classical refined breath everywhere. It has been my first choice in Xixi wetlands park.