Bansko Hotel Sofia

Comentarios destacados

• donchod389

  12 enero 2017
  In Bansko area - very good for the money

  he hotel is situated in the center of the city and close to ski lift. It is overall very pleasing and the hotel has a cool small spa, which is so important for me after skiing. Also, they offer a parking if you come with a car. We stayed for five nights and feel the room comfortable but starting to look tired.I think that the hotel is a good choice if you like winter sports. I would recommend residing at this hotel because it is excellently positioned and in my opinion very good value for money.

  

• vanyachupetlovska

  12 enero 2017
  I will come back again for sure!

  The Hotel is amazing. The rooms are clean and tidy. It is hot. The personnel is friendly and ready to serve every guest. The cuisine is perfect. The chef is ready to prepare food for every sophisticated taste. The place for kids amusement is well equip ted. It is a place where you can relax and enjoy your holiday. The SPA is one of the best I have ever been!

  

• danieltenchev

  15 enero 2017
  For good rest

  Small and cozy hotel in the centre of the town, on a quiet small street. After a walk or skiing during the day, you can have sauna or massage (but you have to plan it because you have to book it in the morning). Nice selection of wines near to the fire place. It is very hot in the rooms, so you have to open the window for some fresh air in case you do not like high temps. The restaurant is small but giving you nice atmosphere and the food is pretty good prepared. In case you are not too sophisticated you would like the stay there. Nice kids corner/room and several parking places just infront of the hotel.

  

• Domenica S

  12 febrero 2017
  Comfortable and big rooms

  I recommend this cosy and quiet hotel which is great value for money. The rooms are massive, comfortable and very well insulated, plus the sauna, steam room and jacuzzi are a bonus. Only disappointed with breakfast starting 8am which is quite late if you want to avoid queues for the gondola lift.

  

• ilias323

  07 febrero 2021
  Disappointment from services. Endless lies and insults.

  At the beginning of February we visited Hotel Asteri, the former Hotel Sofia in Bansko with a preliminary reservation made by phone and a prepaid deposit. What was our surprise when we found out that we could not stay there for the first night! The manager, Mr. Stanko Dobrev, without apology, offered to move us for one night to another hotel and offered compensation for the evenings on the principle of half board, with a discount of 20 to 15 levs per person. To my logical question, why they didn't call to inform us in advance, he answered that "they called me, but I was undetectable". There was no such call, just as there was no message. It was explained to me rather rudely that "I did not understand something." In the same way "I did not understand" that the parking is paid extra, as well as the spa area. We saw in the official information of the hotel that the dinner per person on the half board is BGN 16 and the discount from Mr. Stanko is actually BGN 1, not BGN 5 as he initially presented it. I kept "not understanding" and looking for an explanation, but I found only rude and arrogant behavior on the part of Mr. Stanko. I saw that for dinner a person is given a glass of draft wine or beer in the price of dinner, but such was never offered to us. When we tried to order, we were told by the waiter that he was not allowed to serve such drinks. After another lie by Mr. Stanko, it is normal to feel not just disappointed, but extremely offended. I feel sorry for the many Romanian and Ukrainian guests who are deceived and lied to at every turn. They wanted BGN 10 per day for parking, provided that the municipal one was next door and was completely free. I must note that the high rating of the hotel is due to its previous management, as this person we came across has been managing it since November 2020. Briefly more information about the conditions - The furniture in the rooms is slightly outdated and neglected. There is no lift and you have to pick up your luggage yourself. The spa complex is very small, uncomfortable and has mold everywhere, the jacuzzi cannot be used without the intervention of staff. The food for dinner is monotonous and not very tasty. Portions are small. The cook has a tendency to over fried and oversalt. They offer mainly one type of chicken, pork and local sausage. Salads are small. Free drinks for dinner are not served, although they are included in the price. You can buy them at a big premium. Parking is paid. Last but not least, the behavior of Mr. Stanko Dobrev is unacceptable and repulsive. When he is away from the hotel the atmosphere is more pleasant and the rest of the staff is very kind.