Aurora Towers

Comentarios destacados

• Rafa G

  15 junio 2016
  Muy ruidoso

  Lo que menos me ha gustado del hotel ha sido el gran ruido y eso que estuvimos en la 4 planta. El trato ha sido bueno sobre todo en el restaurante donde han sido muy atentos. La limpieza y el estado general del hotel es muy mejorable. Necesita una reforma. Lo que mas me ha gustado es la habitación, muy espaciosa y con una cama enorme.

  

• PRAVEENDESHWAL

  14 diciembre 2019
  Bad Service, Poor Hospitality Ethics and Non concerned Management

  I am staying in the Hotel Aurora Towers since 10th December 2019. This hotel houses a Banquet Hall as well. Worst experience in my life time of travelling across Asia, Europe and Northern America. Services are extremely poor. Despite complaints at all levels including the General Manager regarding the basic necessity including a comfortable bed, food and hygiene; no improvement. Such a horrible experience. Will post pictures and video showing hotel staff at different levels right from Front desk to the Restaurant/ Banquet Manager. The quality of the food is so poor. I would strongly recommend not to stay in such a Hotel which makes false promises and serves left over food of Banquet in the restaurant for in-house guests. Praveen DESHWAL +91 9435509123

  

• Dev K

  21 diciembre 2019
  Service par excellence

  We visited this wonderful hotel and were transformed into a land of magic where everything was made available to us in a matter of seconds. The check in process was smoothly streamlined and so was the room beautiful and hygienic. Not to forget that we were upgraded to a bigger suite only because the manager Mr. Ashley surely knows how to keep his customers happy. A manager who not only manages his team well but also deals courteously with all hotel guests. The breakfast was a gastronomic feast and an experience in itself. All in all a memorable visit indeed.

  

• SANTOSHIFS

  11 febrero 2020
  Best hotel

  Best location, best hotel in pune, cleanliness is good, service is also good. Food is tasty and delicious. Location is easy to find in main area, near to SGS mall walking distance. Recommended hotel in pune.

  

• Vishal J

  16 febrero 2020
  gone worse with time

  This is the second time I stayed with them & it is very sad to see that the quality levels have even gone down. 1. there is a service cart placed in the lobby 24x7. not sure why it can't be kept within the designated area 2. the staff probably have done away how the hospitality is related with their profession. No etiquette & sense of ownership could be seen with the various people i interacted during my stay. 3. room dinning - service was slow & had to call up several times to have the room cleared. clear lack of training of staff. 4. Charging point - in my last review I highlighted this issue of CP not placed conveniently close to the bed. The room size is decent & that's it. Do not expect anything else. There was no toiletries placed in the bathroom (glad that I carried my own), the shower experience was not great either. the room & lobby weren't smelling great either. Seems like i was placed on smoking zone. There are clear sign of aging across the aspects & seems like attention to maintenance is clearly overlooked. I wish all the best to future travelers who choose to stay with them. for me it was surely the last time.