Atrium at Orange County Airport

Comentarios destacados

• elenap954

  07 septiembre 2017
  Cómodo para ir al aeropuerto

  Elegimos este hotel por su cercanía al aeropuerto, dado que íbamos a llegar tras un largo vuelo y no queríamos desplazarnos mucho. Las habitaciones son amplias y las camas cómodas. Baño completo, también muy cómodo. Wifi con buen alcance y velocidad. La piscina es muy bonita y tiene una zona chill-out. Está alejado de Los Angeles si la primera opción del viajero es visitar esta ciudad, pero si no es esta la intención, muy tranquilo y bueno.

  

• AN2020

  25 febrero 2020
  Not a fan

  Have stayed here a few times because of a conference I attend. Mediocre experiences so far but what I would like to complain about is getting nickel and dimed for things that I think should be included. Like having a small refrigerator in your room. I have never heard of a hotel charging extra for that. Here they charge you $10 a day extra. The unit itself you could probably buy for like $100 brand new. Or, early check in. Usually if the room is available and clean a hotel will allow you to check in early. This is called being courteous to your paying guests. If the room is clean and ready why have them wait. Well, at the atrium they will let you check in but for around $30 extra. I think the owners should reconsider these fees because they dont feel like hospitality to me.

  

• PickyBaer

  09 marzo 2020
  Like a second home

  Once or twice a year, I'm in the area for events. There is never a second choice. The breakfast buffet is solid food from the scrambled eggs, bacon, to array of carbs, fruit, and yogurts. The coffee is always fresh and inviting. Don't see what you wantask.

  

• HappyTravels_Mark

  30 abril 2020
  Delightful Staff

  The staff here was very nice and helpful (especially Maritza Ceja). First off, I did not actually stay here. During the beginning of the Covid-19 pandemic, we had a family tragedy and needed to wash clothes. Our hotel next door did not have laundry facilities so for an entire week we were allowed to use the Atriums facilities. They were more than gracious, they were delightful! and on top of that, the facilities were fabulous. The washers/dryers were huge and the dryers actually dried our clothes in one try. They worked better than our machines at home. I also really loved hanging out on the beautiful grounds! The next time we are staying in the area, the Atrium Hotel is my choice! Thanks to my new friends, Mark and family

  

• 481allisonb

  06 septiembre 2020
  Bees Beware!

  Bees and customer service beware! Currently staying here this weekend, Labor Day, due to the heat. I can understand things being different during Covid, I have stayed at multiple hotels this summer to keep my family busy. But this hotel is just unacceptable. First off, the bees! They are all over the pool! By day two, both of my boys were stung by bees and crying. We had told the staff on day one and day two about the bee issue, gave them all natural recommendations on how to deter bees, and were one of many families having issues with the bees but nothing was or has been done. Then there's the fact that there seems to be a shortage of towels at the hotel. I can't seem to ever get enough for my family even when I ask. The pool towels are like kid size towels, they barely a fit a full grown adult. The restaurant is closed, which I get, but there is no room service and housekeeping seems to work very limited hours. The tv remote had dead batteries the first day and the phone is not working at all. When I called (on my cell phone) about the tv and phone, they said I had to go the front with the appliances so they could fix. They also told me that if I want more towels, I have to take the dirty ones to the front in order to get clean ones. You can't have food and drink at the pool yet they didn't even serve anything until late afternoon of day 2, despite the hotel being sold out. Oh and did I mention they still charge a $75 incidental fee even though there is no pool or room service? When you look around at the hotel, you can tell they have tried but unfortunately they have just gotten it all wrong and have a lot of nerve charging full price for a room. Such a waste of a vacation with the family. Will never stay here again.