Asia Spirit Lodge & Spa

Comentarios destacados

• Caifraser

  02 marzo 2013
  Amazing views and amazing staff!

  Our stay at this hotel was amazing. The hotel was quiet and the staff generously upgraded us to the hotels best room! The food was great and the staff were all very friendly and helpful. I got a cold on our trip and the cook made me a special soup. They helped us organise activities and even cooked up the fish we caught on our fishing charter. The hotel is in a beautiful location but a little bit far away from things, although the staff are always available to drive you somewhere. We would love to stay again in the future!

  

• James B

  14 mayo 2013
  What a view, but oh the woe's, where to begin...

  first let me say that if you want one of the most breath taking views to chow down with your breakfast then this is the place for you. But if you want things like, a decent shower, the food you ordered, leaving the hotel when YOU want, security in your room then you may want to reconsider. So the view: 99 out of 10, thats how good it is. One of the first things we noticed upon checking into our room was the shower, whilst the design is striking, upon closer inspection what the so called "shower head" is, is a peice of copper tubing which has been flattened at one end and stuck through the mouth of a concrete dragon face on the wall, held in with liquid nails.the water squirts out with such velocity that if you're not standing in the stream you will end up wetting the far wall of the bathroom because theres no shower screen of any description, so it hits the floor and goes everywhere, and of course thats exactly where they put the towel rack... so you get wet towels too. We went in what i believe to be the low season, may, there was only 2 people manning the resort, Ricky and Kay. Kay - i cant sing enough praise, he was bloody fantastic. Ricky on the other hand, whilst a nice guy, was a constant headache for us. 2 of the 4 nights we were there he brought the wrong food to my wife, he was late picking us up multiple times and on the day we checked out he was supposed to be there to pick us up at 7:40 am, at 7:50 when Kay showed up to save the day, i finally got a call from Ricky asking what i wanted (i'd been ringing him) to discover he was still asleep. He'd also offered to take us into town, only to drive us to the end of the gate and drop us at a taxi point. We weren't exactly impressed. Room security, i noticed not only on ours but a few of the rooms the window locks for the bathroom windows are either broken or jammed, there's essentially no point locking your room. The restaurant has an amazing view, but the lack of housekeeping is annoying, we would have breakfast most mornings to discover tables had not been cleaned or reset from the previous night, or vise versa for dinner, cutlery glasses etc were never reset on the tables, nor wiped down. also they offer a menu with about 25+ main dishes, but we were informed that over half of them were not available, i dont know why, they just wernt. Also for all the fresh seafood around, i tried 2 seafood dishes, both used frozen and cheap seafood ingredients, for what they were charging, it wasnt great. What i can say was fantastic was Kay and his dog Deer. Kay went above and beyond for us, tried to give us information, showed us things, told us things and generally covered for Rickys lack of customer service, Kay is a bit of an allrounder going from driving us around, to bell boy to being the chef, i dont blame him for the food, he's only doing what he can with what he has. Oh, the beds are like concrete. didnt sleep at al. Summery, i'd go back for the view, but not much else.

  

• Gabriel11

  23 mayo 2013
  The view is wonderful. Just go for lunch.

  We arrived at Koh Samui via ferry and organised a taxi driver to take us to Asia Spirit. We arrived at the turn and the driver explained he would call the lodge, who would send someone down to drive us up the steep slope. Repeated attempts to contact anyone were fruitless. When by chance the manager passed and saw there were clients in the taxi, he organised to take us to the lodge. When we arrived for check in he explained there was no electricity and so no telephone which was why the calls from the taxi driver had been unanswered. There was no internet, no airconditioning and the pool which features in advertising was a disgusting filthy mess as a result of fruits having dropped from the tree that towers over it. To be fair the place has pluses. The cook, Kay, does a great job producing breakfasts and evening meals are good given the nature of the ingredients, It is a pity they have only one menu and that the majority of the items are no longer available. The prices are high (350B for cooked bfast and 390 B for an average evening main meal.) However, the concept of customer service is lacking. Despite our requesting a second mug of coffee each day since we arrived, we have never been asked whether we would like a second cup any morning and one day when I went to ask, the kitchen had been vacated. Another morning I went and asked for coffee, only to be given the phone to the manager who asked me what I wanted. When I said coffee, please, he told me he was in bed. We never bothered after that- I don't feel 2 cups of coffee is unreasonable at breakfast. Staff do not come and clear away dishes, so if you want to linger, you do so with all your remains from the meal. The manager was keen to promote our leaving the property, especially on tour with him, at a cost. As several people have commented on the price of transport from the lodge I will leave it at that. At no time did I feel he was interested in providing us with anything other than money making service. Cleaning staff did a good job in the room and we used the separate villa pool on a few occasions. It was pleasant, with great views. We stayed here for five nights. Every day there was no electricity and/or water for part of the day. The shower is exactly as Janes B describes it. We just ensured the towels were removed before we showered. I am unsure whether the manager is lazy, incompetent or both. He is not a good leader. He stands at reception, smoking- he dresses unprofessionally and this at a place billed as a spa, he allows staff to sit around playing computer games when they could be tidying the grounds, for example. On several occasions he informed us that he had slept all day, when he had agreed to take us to another property. Our departure was typical. The manager had offered to take us to the pick up point for our next location, had told us he had no idea where it was, then told Kay to take us. It is not surprising that we were taken to the wrong location. Still we paid the charge 500Bt paid in cash.

  

• BonnieBenjaSim

  04 agosto 2013
  Love/Hate & Hit/Miss

  I have a mixed feeling to be honest with regards to this establishment - hence the love/hate and the hit/miss title of this review. My 3 Days and 2 Nights Stay at the hotel coincided with the infamous Blackout of Koh Samui in December 2012. Hence it did impact my overall experience with the hotel. In the end, only stayed here for one night with the other night at thier sister hotel so that guests could be looked after properly there. Booked a junior suite room with jacuzzi at 3430THB (for a total of 2 nights stay) through one of the hotel booking website and also a transfer from a hotel that I am staying in Chaweng Beach (I thought it would be safe to book a ride as I have read several comments in here on the need for a four-wheel drive / jeep to get you there). Like: 1. The view. Thats the main reason to be staying here i.e. for the view. Its the redeeming factor for all the shortfall of the hotel. My advice would be to try to grab a bottle or two of wine to bring to the hotel to enjoy while sitting in the balconynof your room. 2. Since there were only a few people staying in the hotel, the place can be very quiet for those who wanted some peace and quiet. There won't be much to do apart from sit back and relax. 3. Love the decor and ambience the hotel provided but it was spoiled by the fact that it was not well-kept. Dislike: 1. Check-in was very bad. There was no one at the reception as the manager cum hotel-runner was not in. The other staff are not aware as they are basically just helping with random tasks at hand. They first gave me a smaller room without the jacuzzi to which I refused to accept as I told them that I had paid for a room with jacuzzi. The staff then called up the manager (the famous Kay) to whom I could communicate in English properly and they then gave me the correct room. 2. Faculty Jacuzzi - I paid a premium to have a jacuzzi room and only to find it not working. Much complaint raised and nothing could be done and was promised that someone would have a look at it the next day. Request to change room was not available as the other room was already occupied. 3. Meals - Kay who run the hotel is also the one doing the cooking which is a hit and miss kinda affair. So don't expect great food. I would rate it as an alright meal. Breakfast was slightly better. 4. Hotel - the grounds can be seen to not have been kept properly clean and it shows. I would have love to have stayed in the hotel when it was first open to the public - when everything was still clean and new. The swimming pool as mentioned on previous comments does look dirty. There were leaves on the pool and no one bothered to removed it. An unfortunate thing as the pool would be great for an afternoon dip with drinks. 5. Back up generator. As mentioned earlier, the second day coincide with the black out that happened to the whole island of Koh Samui. Being a hotel in a remote location, one would think that the hotel would invest in a generator to ensure things run smoothly should there be any power cut. There wasn't any and hence, I had to be re-located at their sister hotel on the ground so that we could be taken care of properly. So, all in all, it really is a hit and miss / love and hate kinda affair for me. Question is on whether I would stay here again? The answer would be a no. Having said that, would take a ride to spend a day here to just chill and enjoy the view - and hopefully the pool would be clean too.

  

• Leeanne S

  30 diciembre 2014
  Far from commercialism and crowds!

  Due to a high pressure stressful job, we wanted a holiday in Thailand but away from the shops and crowds. Perched on the side of a hill accessible only by 4wd or high powered car, with magnificent views of the South China sea and mainland lights at night, we thoroughly enjoyed the peace and tranquility and stayed 17 days. Ricky and his wife Tip were the best hosts you could ask for. We were taken wherever we wanted to go locally and then picked up accordingly and shown the best massage place. We booked a car and tours through Wanissa at The big tree and so had our days out touring the island but very happy to go back to Asia spirit lodge after. The accommodation was superb and meals excellent. Watching the storms come in was interesting and loved the coolness of the rain. We ate evening meals at village restaurants on the coast and learnt as much Thai as we could. If you really want to relax in peace and quiet with occasional shopping then this is the place for you. If you want tourism, and the hustle and bustle of a main town then go to Chaweng.Thanks again to Ricky and Tip.