Ascott Raffles Place Singapore

Comentarios destacados

• rosamar_ag278

  15 agosto 2016
  Buen hotel

  Gran habitación, amplia con todo lo que puedas necesitar. Cocina con todos los utensilios, limpio e impoluto. Te dejan algunos productos como leche, cereales, refrescos todo ello sin cargo. Baño amplio con amenities de occitane. La habitación era perfecta. En la planta de arriba piscina muy agradable con vistas a la ciudad, también con una zona para tomar café. Es un hotel caro, nosotros conseguimos una buena oferta por lo que quedamos encantados, pero no nos gustó que solicitamos salir más tarde o si era posible un cuarto de cortesía para poder darnos una ducha ya que nuestro vuelo salía por la noche y estábamos sudados de todo el día de visitas y no nos dejaron ni subir a la zona de piscina. En un hotel de esta categoría es feo que no den este tipo de facilidades.

  

• Miguel Ángel M

  02 agosto 2019
  Magnífica estancia de 3 días en Singapore

  Un gran hotel con una situación privilegiada para disfrutar de una magnífica ciudad. Gracias a todo el staff por hacernos sentir como en casa. A 10 minutos andando de Marina Bay. No dejen disfrutar del baño en la piscina por la noche viendo el skyline de la ciudad

  

• alyshataswan

  03 febrero 2021
  Excellent

  Check-in was swift despite the long queue. We had to wait for 20 minutes due to the high occupancy. Appreciate the Malay gentleman at the Front Desk ("Trainee" on his nametag) for coming up to us and informing that our room were ready. We had the Cutler Suite and were really impressed at the view and size of the room. Standard kitchen amenities and toiletries. Location is near to Raffles Place MRT and it is also a walking distance to Lau Pa Sat if you want to experience "outdoor" local dining fare. Big thanks to the Front Desk/Concierges especially the Housekeeping Team (make sure they see this compliment) for keeping up the good work, especially in times like these! I can see there were a lot of guests at the lobby waiting to check-in, some looking anxious and impatient, but the staffs still give their best and smile and interacted with the guests, all with the SMMs in place. Kudos!

  

• Jessica T

  28 febrero 2021
  Room was fantastic but the service is poor

  Not one to write bad reviews but was pretty disappointed with the service despite it being a 5-star hotel and all the hype in the reviews. Attempted to check in to avoid the crowd, was told to have a seat first while I saw another couple went ahead first and got attended to before me. Room wasn't ready due to full-house situation hence I went out and came back later around evening to pick up the keys, only to be told to wait again. Checked in almost 4 hours after official timing and was only given an hour late check out. Room was great though, love every part of it. Went for breakfast at the later timing to avoid the 'full-house situation' but was surprised to see it almost empty. Service once again was disappointing. Asked the receptionist for a later check-out timing and was given an additional 30-minutes. Receptionist called room to rush check out and ended the call abruptly with a "ok bye". Upon checking out, was surprised by the lady's way of asking our stay. Probably one of the most unpleasant staycation I ever had, will definitely not recommend this to others.

  

• travelcheat88

  13 marzo 2021
  Great Hotel and excellent staff

  Like the spacious room and comfortable beds. Service was good and staff is responsive. location is easy to find . Breakfast acceptable and check in was not that much hassle. Gym n pool are good as well. thanks.