Ascott Central Wuxi

Comentarios destacados

• Robin C

  15 octubre 2017
  Lovely Property in the Clouds

  The hotel is situated right smack downtown on the pedestrian street. Lots of restaurants and shops line the pedestrian street so food and shopping is a plenty. Access to the hotel is via a small path leading to a car park off the main road. The entrance to the hotel is beyond the car park entrance (do not turn into the car park) and is usually blocked off with plastic cones giving one an impression that the road ends there. Hoot your car horn and the security guard will appear to ask what your business is. Just tell the guard that you are staying in the hotel. The lobby though small has a very tall ceiling and is beautifully appointed. There is a sitting area with comfortable sofas facing a large shelf. Fruits are available for free at the check in counter. Service is efficient and very friendly. The rooms are high up on the 40+ floors and lift to the rooms are fast and available. Upon entering the room, one is taken aback by the size and view. Being so tall, the rooms afford beautiful unobstructed views of the city. Some rooms have bigger dinning areas, while others have very large toilets. Beds and pillows are very comfortable with good support. Furnishing is modern and simple using good material affording a posh finish. Space usage is excellent! Breakfast is rather good on the eight floor, right next to the gym and indoor swimming pool. There is a variety of western and local food. On my last visit they did not serve sausages but served a fantastic meatball in tomato sauce. The hotel staff are very helpful going out of their way to assist their guests.

  

• paolom644

  05 abril 2018
  Excellent Service apartment

  Service apartment opened few years ago, well cleaned and complete of many comfort (good internet connection, cinema room, swimming pool, gym). Perfect location in Wuxi downtown, close to railway station and to subway. Restaurant to be improved.

  

• danielaI6579BU

  14 octubre 2019
  Studio with amazing view

  Stayed here for 4 nights. Rooms are spacious with kitchen, refrigerator, iron & safe. Has a studio apartment feel to it. Central location close to shopping and restaurants & about a 20 minutes walk to Old town Wuxi Modern furniture and still has a newer feel to it. Maybe 2 years old. Comfortable bed & a good sized bathroom. I was on the 43rd floor and had a wonderful view of Wuxi. Fitness room/gym was adequate with the lap swimming pool stealing the show. Also have a sauna. Quite an impressive breakfast with chef taking orders for omelettes. I also ordered dinner from the restaurant (club sandwich) & it was very good. Some of the staff spoke english and if not they used their apps or got support from their colleagues. Overall, very service minded. Would highly recommend.

  

• Kelvin K

  05 noviembre 2019
  Good apartment hotel

  This apartment hotel is located at city center and it is just a 2-3 mins walk to the nearest MRT station. There are a lot of eateries/restaurants...etc nearby that serve a wide varieties of food and so you don't have to worry about having the same kind of food everyday. The lobby of this hotel is relatively small but it is sufficient to serve its purpose. There are no bell boys to bring your luggage to your room when you check in. All the rooms are located at high floors and therefore the view from all rooms should be nice. My room was big and clean and it comes with good internet connection, soundbar, washing machine, induction stoves, oven, microwave...etc. Apart from you, there is a gym and swimming pool on the 8th floor. The breakfast was not too good as there were limited choice and they served the breakfast late most of the time. The quality of the service from this hotel was quite bad and the management should take drastic steps to improve on that as soon as possible.

  

• Hawkdai007

  08 junio 2018
  Not up to Acott Standard and the software needs to be improved

  Stayed there for 4 night with my family while we visited Wuxi. The hotel has a very sold hardware and a best possible location within Wuxi City. However the software of this hotel has hugely let us down. 1) The staff was not very friendly and helpful. When we ask them do us some small favours, they do not consider the fact that we have two over 70-year old persons and one 4-year kid but always repeated and remind us what is hotel's rule. 2) Also some strange mgt rules, a nice Nespresso machine was in placed for the guests in our 2-bed room flat but only one coffee cube was provided while we are having 4 adults. I asked the staff whether they think this arrangement is logical or not and they just said it was hotel rule. The good things are they are finally agreed to provide 4 cubes each day from the 3rd nights. 3) The hotel is full of mosquitos and I got averagely speaking 2-3 bites each day and I complained the staff who just smiled without doing anything. 4) Over my first breakfast, I spotted a kitchen staff was playing with his mobile phone while he was cooking the food.I told him off by saying it is breach of health and safety of any hotel but the answer I got is this was none of my business and he wont touch the actual food any away. I complained to the mgt who handled it really appalling. Then next day , my wife found a cleared lipstick mark which was left possibly by previous guests in her coffee cup. 5) Over the hotel , there is even no a public area where the guests can relax themselves and having a coffee to socialise. 6) The kid play room was fully of chemical smell initially and after I complained to the mgt and they just open the door of room as a kind of ventilation. There have been so many teething issues over my stay so overall I do not think it is up for Ascott standard and would not recommend to anybody.