Art House Buenos Aires

Comentarios destacados

• soypatyty

  08 octubre 2012
  Recomendable 100%

  El apartamento está muy bien situado, en el barrio de Palermo. Tienes metro cerca, y autobuses para poder moverte. Es moderno, decorado con muy buen gusto, cómodo, limpio...Fuimos un grupo de 6 amigos y nos encantó a todos. La dueña es muy simpática y te ayuda con cualquier cosa. De lo que puedes encontrar por allí, creo que acertamos mucho con calidad /precio.

  

• virago y

  06 diciembre 2013
  claro ejemplo de que la foto engaña!

  Como todos Uds. reserve este departamento tras haberlo visto en internet y, a diferencia de otras muchos aciertos, este fue un error!. Se trata de una casa vieja en Palermo, donde en la planta baja hay un restaurante que emana un insoportable olor a vaya a saber uno qué. Los departamentos estan en el primer piso y tiene en comun un recibidor. Todo el edificio esta deteriorado, necesitado de una limpieza profunda, decorado con lo que le sobro a alguien, con puertas endebles y poco seguras, un baño ciego (sin ventanas) y con dos termotanques en su interior (seguramente eso debe estar prohibido) y con objetos,posiblemente olvidados, por el huesped anterior (unos preservativos en la mesa del TV). Por supuesto que aqui no hay recepcion, solo un joven que oficia de contacto y que te recibe al llegar y procurar irse lo antes posible. Por supuesto que me fui del lugar y asumiendo haber malgastado el dinero de una noche de alquiler, sin embargo le hice saber al joven que nos atendio mi decision y los motivos, pero hasta el dia de hoy ni se digno a responder el mail. Conclusion: NO VAYAN!

  

• IlBiondoELaRossa

  09 diciembre 2013
  Not what expected

  We've been staying at the Art House (or Palermo Hollywood House, however it is really called) for a couple of weeks with a group of friends. As we were three couples, we requested 2 specific apartments, one with a double room (which we got), and the other with 2 double bedrooms and 2 bathrooms. According to the owner, this apartment had been reserved for us; however, upon our arrival, we discovered that it was occupied by another group of people. Instead, we got an apartment with one bedroom and 2 single beds above the kitchen, not even a separate room. Moreover, during the night the previous occupant entered into our bedroom, claiming it was his room. We discovered not only that he had been moved to another apartment without being informed, but also that the same key could open two different apartments. PROS: the position is great, close to bus, metro and a small supermarket; air conditioning is available in every room, as well as free wi-fi; bathrooms have been renovated and showers work pretty well; beds are confortable. CONS: the building is old and fixtures are really poor; the terrace was dirty and the overall impression we had from the pictures online does not match the reality; the apartments would benefit from a check by a good handyman (the glass of the table was broken, the chair's leg was unscrewed, doors and windows don't close properly, etc); total payment is requested in advance at the moment of booking. IMPORTANT ADVICE: be sure to request (and receive) a written and detailed confirmation of your booking, especially if you have specific requests. No elevator available, it might be difficult to carry trolleys or heavy luggage upstairs.

  

• AlejandrinaCR

  08 diciembre 2014
  MUY SUCIO, OLORES HORRIBLES....

  Eramos un grupo de 9 personas reservamos esta CASA, como sale publicada, nosotros buscábamos un lugar privado, resulto que cuando llegamos, esto no es una casa, sino un bed and breakfast donde se comparten espacios comunes. Nos dieron unas ´departamentos´separados por grupo, los que estaban algunos, muy deteriorados y otros extremadamente sucios, telas de araña, polvo, mugre pegada que se notaba que nadie limpiaba a fondo hacia mucho tiempo. Las puertas eran poco seguras, lo que nos dejó intranquilos, pero lo mejor fue cuando recibimos el llamado de la dueña, que no nos fue a recibir sino que mando a un empleado, ella estaba adentro de los departamentos con personal de mantenimiento arreglando cosas que las tendría que haber arreglado antes y no violando nuestra intimidad. Conclusion, no vayan! El precio es carísimo y las instalaciones LEJOS de lo que muestran las fotos.

  

• Leslie A

  18 noviembre 2017
  Terrible

  Property Owner overbooks property and does not honor confirmed and pre-paid room types. Later refusing to reimburse for accommodations not provided. After check in to our pre-paid room we were asked to leave because they had another family checking in to our same room (a three bedroom flat). Owner allowed another family to walk in while our family was in the room, closed half of the unit to split the flat between the two families. Beyond not receiving the product we paid for and the poor customer service, our safety was in jeopardy. Owner claimed she had cancelled reservation with Expedia, the fact is that cancellation never occurred and the OTA has been attempting to reach the owner for days with no luck. The property images available online on major OTA's and Meta sites are well staged and perhaps Photoshop pictures. To be fair it is an old house with an eclectic design, lots of local art yet it's old and very tired; in need of upgrades. We are a well-traveled family with extensive experience in hotel product and non-hotel accommodations. Never have we experience such a fiasco.