Arroyo Vista Inn

Comentarios destacados

• ajsantiagom

  18 septiembre 2018
  Un hotel con bastante encanto y en una zona muy tranquila

  Es un hotel encantador, con unos dueños bastante atentos y que tienen bastantes detalles, aunque cometieron un error con nosotros, que nos complicó un poco la estancia. Perdieron nuestra reserva y nos enviaron la primera noche a un motel de calidad claramente inferior. Tras esa noche, la dueña nos llamó al día siguiente para que ya por fin fuéramos a alojarnos. A partir de ese día todo fueron amabilidad y buenas atenciones. La habitación es muy agradable y cómoda, aunque carece de nevera y microondas privados. La limpieza es excelente y el servicio es bueno. Es de los hoteles, de los que he estado, que más se esmera en dar desayunos variados, pero siguen siendo los desayunos de siempre de colegio basados en huevos, fruta troceada, tostar panes, panqueques, algún muffin, cereales y yogures, si bien un día había croissanes caseros que no estaban mal. Por otro lado, es un hotel que cuenta con un piano de media cola, algo desvencijado, pero en el que se puede tocar un poco. Respecto a la primera noche que tuvimos que pasar en otro hotel, finalmente y tras reclamar, recibimos una compensación económica, por lo que el hotel Arroyo Vista Inn se portó bastante bien asumiendo el error cometido y tratando de solucionarlo.

  

• Gosia C

  12 febrero 2020
  Lovel Green Inn

  The Inn is super comfortable and in a great location. I was attending the Rose Bowl Flea Market the next day so it was a short drive from the Inn. The room was super comfortable, breakfast delicious and the views gorgeous.

  

• Smithqqq

  19 abril 2020
  spectacular!

  This inn is in a historic mansion at the top of a hill with awesome views. The morning breaky was lovely. The rooms are large and graciously decorated. And each room has its own bathroom , tv and beautiful views. One of our rooms had a hot tub! We went for a run each day down the hill, along the canal, past the horse ranch, under bridges. Each room had a workspace. We got a lot of work done. If you are in town for business, family visits, Rose Bowl, this is the only place. Janice is amazing! The self checkin was very convenient.

  

• tomaT4866ZE

  15 junio 2020
  Wine Country Ambiance

  The Arroyo Vista is on majestic hilltop in South Pasadena right down the road from Los Angeles Highland Park. Its a relaxing getaway away from LA chaos. Comfortable bed and views of the forest and hills. Its like staying as guest in a Mansion but very cozy and warm. Youre surrounded by nature and there is a cute cat that comes around and meows and plays when you sit on front porch. Stressed? Visit this place. Intimately relaxing and enjoyable.

  

• Rex47119

  03 septiembre 2020
  Refused to honor our reservation over their unwillingness to make the bed

  I cannot recommend making a reservation here until the pandemic is over because someone here has lost her mind. My wife and I have been frequent (and satisfied) guests here, and we were looking forward to staying here - - despite the increasing difficulty of their staircase with my mild-moderate mobility impairment. We reserved our usual king bed and at 10 am on arrival day, received a text asking "are you arriving today?" Seriously? "Of course". Their only king bed room was "not available" due to a "plumbing problem" and offered us an inferior room at no reduction in the price. Web site shows not only "our room" but also their second king bed room available for that night and the balance of our three-night stay. We offered to take the inferior room, but sleep in the king bed room and avoid use of its bathroom. Could not / would not agree to this - - because "no housekeeper available" (they blamed that on the pandemic)...and "the room has not been serviced for the past three nights, awaiting the plumbing repair" And they decided to notify us at 10 am on arrival day, when they had known about the problem since the weekend? As has been our experience before, very difficult just to get them to answer their phone, reply to voice mails or texts. Again... "seriously? Anyone can make a bed. We offered to make the bed ourselves." Refused again to offer any other solution. Refused to assist with booking another property, We booked ourselves at the Residence Inn Pasadena, at a lower rate and learned that it was less than 50% occupancy. We even offered them a second chance to recover some of their lost $500 sale. The only offer was "we promise that the plumbing problem will be fixed by 4 pm". And no discount for not honoring our original reservation. Why would we trust them to have it fixed later in the afternoon? We declined. We wish them well to recover from the stress of the pandemic. I am not optimistic that they will know where to go to get some common sense.