Arrowwood Resort & Conference Center at Cedar Shore

Comentarios destacados

• Brenda D

  19 agosto 2020
  Avoid this overpriced hotel--falling apart

  We stayed here in August, stopping for the night with our dog. We called to make sure we had a pet room with access to the outdoors and a microwave and refrigerator in the room. Specifically asked for a quiet room and inquired about the hotel's mask and cleaning policy. We were assured staff would wear masks and distancing and cleaning practices were in effect. When we checked in there were no masks and no distancing. Our room was worn and in disrepair, and we were adjacent to the packed restaurant/outdoor bar with live music. When we asked to be moved, we were told there were no other rooms available. Manager said the music would end by dusk. (It didn't.) Room: dirty walls, wet carpet, broken towel rack, hand towel rack was torn off wall and not replaced, broken entry security lock, very dark, dated furnishings, and the room smelled stale and musty. When we tried to use the exterior door to avoid having to walk through entire resort, the key entry didn't function. Not surprised. The real kicker was when my husband walked out the exterior door the next morning to someone urinating off the balcony above our room. And all this for the bargain price of $191! Do yourself a favor and stay somewhere else.

  

• treslynh2020

  23 agosto 2020
  Scam

  Looked beautiful upon arrival. However, we waited almost 2 hours past our checkin time- repeatedly told it would be another 15 minutes. When we got to our rooms we found that the lake view room we requested had a view of the roof. We were told it was due to the air conditioning not working and would receive a discount. Only to find out our parents were actually put in the room with the broken air conditioner and by the end of our stay they still charged us almost an extra $100 for the room change. When confront they said itd go down in a couple days- still hasnt. Save the money and go to a cheaper and better kept hotel. This one is aging and gross.

  

• SandyC138

  24 agosto 2020
  Not ever again

  We have stayed here before but never again. Hotel is outdated and our room wasnt very clean at all. Also there was a weird room with router or something next to us and the door was unlocked and wouldnt lock.

  

• samahuti

  08 septiembre 2020
  Late checkin

  Arrived after long day on the road. Room not ready , 430. Desk clerk said he would make it right, he didnt. Hotel run down, flies in lobby annoying, heard snoring from next room. No food, covid given as the reason. People this place is overpriced, rubbed down, and they lie.

  

• skier259

  21 febrero 2021
  Good couple nights...

  We checked in on a Friday night and spent the weekend. Front desk staff were friendly. Common areas and our room was clean. Bed was comfortable. Shower had great water pressure. Servers in the resturaunt were polite. We enjoyed our stay.