Arrowhead Mountain Inn

Comentarios destacados

• alnghrn

  06 noviembre 2018
  OK place for the price

  Got a budget room at the Inn, nice to be able to walk to the village. Shower leaked on the floor every time we used it. Also, do not get room #1. It was directly under the managers office and we could hear the toddler Olympics morning and evening.

  

• Voyager576537

  01 septiembre 2019
  Gross

  When we checked in, the toilet had gross stuff under the lid and the tub had not been cleaned, there was hair and leftover soap. When we talked to the guy at the desk, he just stared at us. For several minutes. Like he just figured there was nothing he could do about it. Finally after we pressed him to find someone to clean it, he said he would do it. But honestly it took so long, I think he would have been fine leaving it as is if we didn't keep standing there asking him who was going to clean it. I'll never go back.

  

• Travelinggoosehead

  21 noviembre 2019
  Lousy Service, Shoddy Facilities

  When we wanted to check in, the door was locked and the attendant came to the door and handed me a single key cardI asked for a second card and handed that to me. Then I asked where the room was, he pointed to where it was. Somewhat confused, I walked into the wrong room and had to ask again. He seemed harried and quite irritated having to answer questions. After locating the room I realized he didnt provide a wi-fi password. And had to return again. Inside the facility, the outside light didnt work, there werent any racks for towels which were set on a filthy chair, the mattress is soft and elevated at the feet; the kitchen sink tap actually fell loose as the screw holding it was missing; incredibly noisy from the unit above where management lives (and this is all we noticed in the first hour of our stay). Wished we had stayed elsewhere. Do yourself a favor and skip this placenot worth it at any price.

  

• IgnacioDLA

  21 julio 2020
  If you paid $0, you overpaid

  Arguably one of the most despicable establishments on the continent, we went to check in three times at different times during the day and noone was there. We messaged them and called them (and could hear the phone ringing on the other side of the office door) and never let us in....must I mention that from the outside it looked like a halfway house. It's not really fair to call it a hotel, more of a rip off joint that will steal your money and force you to look elsewhere. They must think...FREE MONEY FROM PEOPLE WHO "BOOK"!!

  

• KarolMonster86

  19 septiembre 2020
  Dont book!

  My aunt booked our room here and the place is just weird. We arrived and had a hard time finding the property, it was so poorly marked from the highway. We eventually found a tiny side street and found the parking lot behind the property. There is no directional signage from the main road of where to go. When we parked the car, there likewise was no signage of where to check in. There was a man in the parking lot and we asked if he knew. He said that it was up three flights of stairs and to the left. He also warned that they dont staff the office so you have to knock on a locked door and call their phone number to get someone to check you in. Once at the top, they also had all of these passive aggressive notes pasted to the locked door but no check in instructions. The notes said things like Clean up after yourselves Management It is not a very hospitable first impression for guests and was foretelling of the rest of our experience. After about 10 minutes of knocking on the door and calling their phone number, this greasey gangly looking guy finally came to the door. He was so rude to my aunt. He snottily asked for her ID as if we were inconveniencing his day by trying to check in to our room. By this point we were both annoyed, and especially me for this guy being to disrespectful to my aunt. He asked if we wanted to cancel our reservation. I immediately said yes, but asked if my aunt would we be charged. He said no. I said great, well cancel. We checked her credit card and she was charged and is working with the bank to reverse the charges. Im just flabbergasted why operate a hotel if you dont want guests to stay on the property? It was a super bizarre experience. I really dont think these people have any sense of hospitality or clue of how to run a hotel.