Argo Trakai

Comentarios destacados

• Rick187497

  02 septiembre 2018
  Buena opción en Trakai

  Nos alojamos en este pintoresco hotel y la impresión nada más llegar fue buena, si bien es cierto que nos csostó un poco encontrarlo porque no parece un hotel sino apartamentos y sin indicaciones exteriores claras. Se encuentra al lado de la carretera y a 2 km del centro. El caso es que nos ofrecieron una habitación (como punto negativo cabe decir que llegamos a las 12:30 y hasta las 14:00 no nos dieron la habitación) con vistas al lago, amplia, espaciosa y limpia. El personal (dos jóvenes) fueron muy amables y atentos, especialmente la chica. El desayuno no es buffet pero es completo (el primer día no nos dieron agua ni zumo, solo café para acompañar todo el desayuno, el segundo día, un poco de agua) puesto que incluye una breve selección de embutidos, dos rebanadas pequeñas de pan y de segundo o bien tres huevos fritos o pancakes. Nada más. El hotel dispone de spa gratuito abierto solo de 9 a 11 de la mañana, un poco justo teniendo en cuenta que el desyuno es en la misma franja horaria.

  

• cepeliu

  12 febrero 2019
  Awful service

  Very disappointed with this hotel. They gave us a room with dribbling water from the ceiling. We asked staff to fix the problem as the floor around our bed started to turn into a pool. They had us to leave the room for 2 hours and after we got back all they did was put a bucket under the trickling spot. After we went to staff for finding more help, they were super unfriendly and insulting. They did not suggest us other rooms and any compensation as well. Definitely not going back there myself and totally not recommend you to experience stay at this hotel either.

  

• travelbuginjune

  16 junio 2019
  Trakai 2019

  The property overlooks one of the lakes. The gardens, with multiple outside seating options was beautiful. Wonderful evening sunsets. Breakfast is personalized and delivered to you as you take in the beautiful surroundings. My spacious room had a direct view of the lake. Lovely furnishings except no A/C and it was quite warm, the Dyson fan was of little use. Short walking distance from bus station. All the other points of interest including the Castle between 1-2 kms.

  

• Terrence T

  23 noviembre 2019
  Disappointing...

  Stayed here a night in early November, 2019. This was the last day of our trip in Lithuania, and we were hoping to enjoy seeing the castle and the lake in a smaller locale than the cities we had been in. Check in was fine, with the young man there helpful and prompt. His English is a bit limited, but speaks fluent Russian, which allowed my girlfriend to communicate well with him. We had the suite with hot tub. The main room was very large, with a huge bed and a view out to the lake. The bathroom was a bit small, but nicely appointed. Overall, the look of the room was quite attractive. The grounds are pretty as well, with a pier on the lake. It is around 15 minute walk to the island castle. We were told at the desk that buses run, but were later told at a restaurant down the road, that they do not run in the off season. We then had a late lunch at the restaurant, which is Georgian. The food and drinks were excellent, with great wines and beers from Georgia. And the fresh baked bread was wonderful. We also had breakfast the following day, which was equally good. We had requested the spa at 9 pm for 2 hours. However, we arrived back at the hotel early and I asked if we could have it at 8 pm instead, which the man there agreed and said he would turn the facilities on. I also asked if we could order drinks, and although he informed me that I could not get a bottle of wine, he could bring us a beer and glass of wine. So, a half hour or so later, we went down to the spa. And although the hammam and sauna were heated or heating up, the whirlpool tub never got above luke warm. And the plunge pool (cold, of course, as is the way they are) didn't have jets that worked, despite multiple pushes of the buttons. Also, we never received the drinks we ordered. So, it was passable, but hardly up to expectations, especially since it costs 50 euros for two hours. So, when our time was up, we decided to return to the room and try the hot tub. This is when we discovered there was no hot water at all. At this point, the front desk was closed, and I received no answer when calling the hotel, so I decided to wait until morning, hoping it would heat up. In the morning at 8 am, we went down to the spa, as we were told we could use it without a fee then, but the lights and facilities were all off. At this point we tried the shower in the room, and although there was tepid water, it only lasted a few minutes before going cold. So, my girlfriend attempted to use the showers in the spa, but this was also not hot. I tried calling the hotel numerous times, but did not receive an answer until 9 am, at which time we were told (by a different individual than the man at the desk) that we should have informed them we wanted the spa in the morning (this was not made clear to us), and that they would call a maintenance man to try to fix the hot water. This, of course, did us no good as we were checking out in under 2 hours. So, we went for breakfast (which is at 9 am, there is no one present at the establishment or answering the phone before then), Shortly before check out, I asked the same young man at the desk if we could get a taxi to the airport and he handed me a business card to make the call myself. After returning to my upstairs room, I found that the number did not work, so I had to go back downstairs to ask him again. This time, he ordered a taxi through an app on his phone. A bit disappointed with this, as I would say it is routine for a hotel to call the taxi you request. Overall, while the hotel itself is nice, the many miscommunications and lapses in service made for a less than relaxing stay. And off season or not, there of course should be hot water. And with no one answering the phone in off hours, you better hope there are no problems later at night. The restaurant is very good, but I simply cannot recommend staying at this hotel. Essentially, I paid a lot extra for a hot tub in the room which I did not get to use, and extra on top of that for a spa that was below expectations, and there was no offer for compensation when I brought this up when checking out.

  

• Giedrius B

  30 marzo 2020
  Don't choose this place, not worth it

  One of the terriblest experiences in LT: not polite communicating, we had no wifi, they did not manage to fix it, not comfortable bed and pillows, did not give any bedding to our child, synthetic bedding, did not look like it was changed, there was no curtains in shower, so there were full of water after showering, prices in restaurant are unadequate...