Aqua

Comentarios destacados

• Karina A

  31 enero 2017
  Deberian quitarle las estrellas

  Estuve hospedada aqui el mes pasado con mi esposo, buscabamos un lugar romántico y tranquilo donde descansar y poder disfrutar de las termales. La información en la pagina web del hotel mostraba fotos hermosas de las remodelaciones hechas y al tener tres estrellas pensaba garantizarnos un hotel bonito o al menos decente. Lo que recibimos es una vergüenza. La habitación era microscópica, con todos los accesorios del baño y ducha manchados, los desagues estaban obstruidos y emitian un olor desagradable, en el balcon de la habitacion tiraron un mecate con prensas de ropa y las sillas estaban completamente deterioradas y sucias. La piscina interna es vieja y descuidada y el agua esta llena de cloro, en mi vida habia estado en un lugar donde se promocionara como "termal" el agua clorada de las tuberias! En el restaurante presencie como una de las camareras gritaba a un huéspedes por tomar una botella de agua de una mesa. Durante la cena a la carta pagamos por pescado fresco y el plato que nos llego era congelado en el centro y crudo, mal hecho y antihigieico. Soy fanatica de los spa pero este parece un manicomio desolado, las encargadas nunca estaban, los pasillos con cortinas de plástico parecían de película de terror, anuncian usar la linea Confort Zone que conozco como una buena marca, pero si yo fuese la representante de esa casa no permitiría que usaran mi marca en tal clase de lugar. A decir verdad salimos muy decepcionados del lugar y de la mala atención, no volvería jamás ni lo recomendaría a nadie, de hecho estoy indagando como enviar un inspector para corroborar la cantidad de estrellas asignadas y el mantenimiento de los servicios.

  

• Gino D

  17 julio 2020
  Very nice family-runned hotel for relaxation.

  The location of the Hotel is perfect to the city centre : walking distance but also very quiet. The parking is large enough. Our rooms were little bit out of date but the quality of the beds, the airco, the shower and mini-bar were outstanding ! Very good noise-isolation. The swimming-pool was perfect ! We loved it very much ! Because of Corona everything was different and the staff did their very best to accomodate. Restaurant for breakfast and diner was very good : enough variety and good quality. Thanks for the very nice stay and friendly contacts !!

  

• Lucia0511

  28 julio 2020
  Very satisfied with hotel and services

  Hotel aqua is my favourite hotel and is always my n°1 when I am thinking about holiday. I love their tasty breakfast and dinners. Room is big and comfortable. Warm pool has lot of space and it is open early in the morning so you can start your day swimming in empty pool. But most important are the owners and the stuff that are always nice and give heart to the place. I like this hotel so much that I've gone here with my parents and now also with my small children. I am looking forward next holiday :)

  

• 582holgerp

  19 septiembre 2020
  Breakfast oh la la

  Stayed for just one night. The breakfast was awesome. Fresh made smoothies, well baked crepes, hot chocolate was creamy and with real chocolate. Unfortunate our room was pretty small and the upper floor looks old fashioned. For a short stay we liked it.

  

• NoufissaMzallassi

  06 octubre 2020
  Great and welcoming hotel

  One of the greatest hotels I have visited in a while! The FOOD was the greatest part, we came back with out tummies full! Everyone was super nice and welcoming, especially the ladies in the restaurant. Special thanks to Fabiola, Olga and Daniella; you guys made our stay very careless and enjoyable. No question is too much for the people working in the hotel. The whirlpool was also very nice and warm. The visitors of the hotel were also nice and relaxed. We were travelling by car and the location was perfect for that because we added great city trips to our vacation (Padua, Venice, Verona and Bologna). We really got the rest we desperately needed from this crazy period. Thank you for that!