Anna Suong

Comentarios destacados

• morana920

  25 octubre 2016
  Don't go! It fraud !

  We pay for a family room and we get regular one. After a long argument the manager / owner promise us a only a small discount. When we check out he demand the same price!!! They barely speaks English and the reception is empty most of the time... Just don't go there and you will thank me.

  

• Jenny T

  24 diciembre 2016
  Misleading, Unhygienic & Didn't even know we had a booking! NOT A 2 STAR HOTEL!

  We recently booked Anna Suong Hotel through booking.com. It was cheap, looked decent, so we thought, why not. We got there, it was disgusting, completely different to the pictures on booking.com & the reviews on booking.com ARE NOT TRUE. They wrote that they're a 2 star but the sign outside said 1 star. The receptionist was not at her desk doing her job. She didn't even know we had a booking. She showed us to our rooms and on the way there, the hotel corridors were dark and dirty. We got to our room and it had dust EVERYWHERE! There was no toilet paper and when we requested it, the girl looked annoyed to even give us one. Our room lighting was terrible, they cleaned our room when we were inside and didn't even know how to use a broomstick properly and sweeps the dust towards us. We then decided to leave the hotel because it was not accommodatable for us at all. However, upon leaving, we complained about the misleading description on their listing on booking.com and the owner response was "he had to turn on more lights for the pictures" "If you give us bad reviews, someone else will give us a good review" "The government gave us 1 star for this hotel, but booking.com allows us to put 2 stars so why not?" Conclusively, just don't book this hotel.