Andatel Grandé

Comentarios destacados

• Alberto S

  18 agosto 2015
  Poca amabilidad

  Nuestra habitación quedaba en la planta baja y tenía acceso directo a la piscina. Habitación muy amplia y cómoda. Recomiendo. Puntos negativos: No existía muchas opciones occidentales en el desayuno. La limpieza de la habitación no tiene un horario. Puede ser de mañana o en la tarde y tiene muchas fallas. El personal no es muy simpático. Especialmente en la recepción. Podría puntuar más la calidad del hotel, pero la atención al cliente me obliga a restar puntos.

  

• Natalie G

  03 abril 2016
  Mal oliente

  Horrible! El colchón de la cama estaba hediondo! Dormir 3 noches ahí fue un sacrificio, estaba con olor a encierro y a cuerpo. Si vas, te aconsejo bajar por el ascensor ya que los escalones son muy malos, varias veces estuvimos por tener un accidente, lo único que rescato de este hotel es la piscina principal, era agradable pero resbalosa.

  

• bichitobonito

  07 enero 2017
  Horrible!!!

  La peor experiencia de mi vida. Limpieza brilla de su ausencia. Interent - horrible. Desayuno - malísimo. Personal muy simpatico, pero no solucionaban los problemas. No merece ni 2 estrellas. Mejor que yo hablaran mis fotos.

  

• Sahar M

  31 octubre 2019
  Egypt

  Rooms are nice and clean ,however my cousin saw one of kitchen personal at toilet going out without washing his hands and directly went to kitchen so we did not eat anything from there it is so disgusting

  

• Sakshi L

  13 noviembre 2019
  SCAM HOTEL

  ANDATEL GRANDE PATONG is the worst hotel we have stayed in. Highly unprofessional staff and supports fraudulent practices. We had booked 3 rooms for one night(check-in 2,NOV.) At checkout we asked the hotel reception before-12P.M. to send the luggage trolley. After around 15-20mins one bell-boy came roaming around without a luggage-trolley to move the luggage to reception. We had 10 pieces of luggage to move, the reception and the rooms were in two different buildings. Without a trolley it took him 3 turns to drop all the baggages to the reception. During checkout formalities@reception 1st they tried to cheat us by saying that one glass is missing in the room. we offered to accompany them back in the room & show them where the glass is kept, after which they changed the topic and started asking for 300(THAI-BHAT) as a penalty for late-checkout, on the contrary we all were on time and the checkout was only delayed on their part intentionally. After around 10 min of discussion penalty raised to 400 baht...and they started to threaten us in the name of police. The receptionist named "mei" and the manager named "champ" started shouting and tried to threat us that we will "CALL POLICE". we payed the amount, as we didn't wanted to ruin our vacation, also our parents(elderly) got scared after the whole episode. At ANDATEL GRANDE we don't see the staff trained in any form of hospitality, they don't deserve to be part of this industry. They did all this knowing we had a city tour booked that day & our pickup was waiting at the reception...they knew we were in a hurry to checkout. To sum-up its a pathetic SCAM-hotel, with no facilities, no services, with unprofessional untrained staff.