Andalouse Elegante Suite Hotel

Comentarios destacados

• saied_morvarid

  17 marzo 2017
  Hotels

  It s good hotels, the price is reasonable and you can get cheaper than booking.com with negotiation. Personal were helpful, and lovely, the place near some coffee shops, don't worry about airport ....

  

• nawazsa

  15 agosto 2019
  Great Experience

  We stayed at this place for three nights. Amazing place, great location, reasonably priced. Staff was extremely helpful and would go out of their way to help the guests with a smile. Breakfast was excellent too. We would recommend the place to anyone.

  

• kkhdour

  28 octubre 2019
  Theives

  I booked this hotel on September 22, 2019, to be the first hotel for me in Turkey for my honeymoon. I arrived at the hotel and i was told that they can't give me the room I booked, which is the penthouse because it is occupied. They offered me other rooms, but I didn't like them. So I agreed with them to stay in one of the rooms until the morning to meet their manager because I arrived at 4:00 am. In the morning, the manager didn't come until 11:00 am, so I decided to leave. I told the hotel to refund me and they said they will deduct one night and I refused. We argued and then they said they will refund everything, but until now they didn't refund me anything. I contacted booking to complain and when booking checked the hotel, they started lying and they told booking that I didn't like my room and i canceled my booking and that they will not return my money. If anyone knows a way to complain to any Turkish authority about this hotel and get my money back please let me know. This is the worst hotel I saw during my 21 days stay in Turkey, where I stayed in 8 hotels and they were all perfect. The reception officer, Mr. Hamed didn't do anything to help me & didn't return my money back. I regret that I didn't call the police when I was there.