Americas Best Value Inn Mount Vernon

Comentarios destacados

• VcMT1

  02 noviembre 2019
  Nice clean room. Great customer service

  Yes it looks a little older from the outside but the room is very nice. Clean-comfortable bed and a good shower. They take pets which is always a plus. The guy at the front desk was awesome-nice and helpful. And their complimentary breakfast looks pretty extensive.

  

• Betty M

  20 enero 2020
  Very accommodating!

  We've needed to travel to the area on the weekends several times & have stayed at this location. The owner & manager have worked hard to take care of us & are doing a great job! The front desk staff have all been very nice & welcoming. Clean beds & bathroom - that's a huge plus! Thank you all!

  

• candicet435

  14 abril 2020
  Do NOT stay here !!!!!!!

  I have never stayed is such a disgusting place in my life. If it hadn't been pouring down rain I would have gone to different place. Had my 12 lb dog with me and would have been difficult to move. Room #1 Carpet was filthy went to get in bed pulled back covers and there were tiny bugs in the bed. Went to desk to get different room.. Room #2 Walked in and it smelled like someone had thrown up in it. Pulled back covers and tiny black bugs again. Went back to front desk, Desk clerk walked back to look at rooms. She said they were not bugs but tiny rocks. (Why would there be rocks in a bed if sheets were clean?) Please NOTE: Before we walked back to get yet another room she made the bed back up without changing the sheets. Room #3 Gave me a room that she said she knew was cleaned that morning. Bed had clean sheets, but clean room is not the best description. Asked if I could get a discount for the inconvenience. She said she would ask manager. By this time it was 10:45 and I had started to bed at 10:00. Next day when I checked out I asked about discount and they told me they comped the room. Ask for a receipt and they gave me one that showed a 0 -balance. Until I got home and found out they charged the room to my card on the 12th. I stayed on the 9th Called many times and left messages to get it straight, but the NEVER returned call.

  

• Paradise1338910291

  19 junio 2020
  Just don't

  Pay the extra $20 to stay anywhere else. America's Worst Value inn. Follow these steps on how to make it so the AC actually stays on since they set outrageous limits. Remove cover Grab the wire in front of the metal grill and the one inside of the copper housing to the right Put both sensors underneath the control box Put the cover back on

  

• plgarlepied

  18 agosto 2020
  Good value for an overnight & CLEAN!

  First off: the traveler photos on here are NOT accurate but the management photos are VERY accurate, at least for my room. The room was very clean & looked like most of it had been recently updated (new granite, toilet & shower & floor tile)& It had a frig with a tiny freezer compartment, microwave, coffee maker, iron & board, 2 small soaps, shampoo & body lotion. The sheets & bath towels were good. The only negatives were the ac didnt get quite as cold as I prefer for sleeping & the shower water pressure was very low, but thats minor. They have a sign posted that under IL law, they couldnt serve breakfast that is usually otherwise included in the price (covid) but The ice machine in the breakfast room does work. The lady who checked me in & the man at checkout were nice. Seemed like a nice area to spend the night.