Americas Best Value Inn-malvern

Comentarios destacados

• Urcute19

  23 septiembre 2019
  Don't waste ur money

  Me my wife and kids got a room for 2 nights. Our first room air didn't work had to go across the street to Walmart an buy 2 fans. We complain to the front desk. She tells me that they was going to put us in another room in the morning.. so the next day I go to the front desk an the guy really didn't wanna put us in another room. Well I went off so he put us next door. Air didn't work, trash, dust an bugs under the fridge an lots of dust under the microwave the bathroom ceiling had black mold in several places. I DO HAVE PICTURES this is NOT a good place to WASTE YOUR MONEY. I will not give this place a rate

  

• djhart54

  17 octubre 2019
  Not "America's Best". Among the WORST.

  Room 110 smelled vaguely of cigarettes. Pillows smelled vaguely of cigarettes. Bathroom reeked of urine. Reading light had a broken switch so I couldn't use it. Power outlet by bedside didn't work, so had to use the bathroom outlet to charge the phone. No hand soap by the sink, only one washcloth provided; two bath towels, no towel for the bathroom floor. Plastic ice bucket, but no cups in the room. Stinking bathroom had cigarette burns all along the edge of the tub. Liquid soap dispensers were broken open with the covers left on the tub and bathroom floor. Using a clean cup we brought with us, I filled it with tap water. Took one drink. The water tasted moldy, like dirty lake water. Seriously the worst water I have ever tasted. The poor management of this property sends this message: "You aren't our guest. You are revenue, and we will provide the least possible in comfort and nothing in hospitality." Avoid America's Best.

  

• ronniew925

  20 diciembre 2019
  Avoid at all costs!!!

  As a seasoned traveler I know to check reviews first and failed to do so this time. As the other comments have mentioned the rooms are a hot mess. I started with a non smoking room that smelled like an ash tray and finished in a room that smelled like a sour mop head. There were dirty q-tips, cobwebs, dirty tub, and toilet among others. The fridge didnt work and you wouldnt want to put food in the microwave. The only positive I have is the lady working the desk during the day is polite. She truly seemed apologetic about the rooms but you could tell there was nothing she could do other than continue to offer another room. This is a place you should avoid at all costs. Its unsanitary and in my opinion unsafe. Dont give any credit to the generic, empty apology from management on these reviews. Its clear they are not taking any action to fix the issues. Theyre nothing more than slumlords.

  

• H7125VZchriss

  18 febrero 2020
  Beyond Horrible

  I have stayed in Many hotels in my life including Americas Best before. The stock pictures that this location uses are so far from the truth that they should be sued for false advertisement. Upon arriving the lady at the desk was incredibly friendly. Once I got to the room I was terrified. Not only were there vagrants hanging out, there were people bbqing in the breezeway, there was glass broken on rooms with boards in their place. The entire property smelled like it had burned down before. When I looked around, the sheets were stained, there were bugs in the microwave and fridge, there were what looked like blood stains on the wall. The carpet looked like it had urine stains. I was in town for a bike race with $10k in bikes with me and felt horribly unsafe. When I asked for a refund I was told no. I ended up booking another hotel elsewhere. DO NOT BOOK AT THIS LOCATION!!!!

  

• C966GKdianea

  15 julio 2020
  worst ever

  the price would have been ok but when i got there they made me wait till 2pm then only 2 cups of coffee in the room for 4 adults the frig didnt work the coffee pot didnt work the toilet was not bolted down it moved around with you when you used it no blanket or spread on the bed just a sheet that was it the front desk was very rude then we had to have the manager to come to our room to help out with tv and he was holding hid nose and shaking his head waving his hand in front of his nose like someone stunk there was black mold in the bathroom i travel all the time and the thing is i have stayed with this chain before asnd i have never seen a motel as bad as this and the room had water all over the little desk thing where the coffee pot sets and they had breakfsst but you had to pay a extra 10 dollars if you got that it didnt come with your room like it said on line the things they say on line are just lies like they said they had room service no they dont they only give you 2 towels in the room and that is it now come on how is 4 adults going to shower and clean up with 2 towels and itched all night long just a over all bad place to stay