Americas Best Value Inn Horseheads

Comentarios destacados

• Cowboy2014

  13 noviembre 2017
  OMG

  I don't know where to start, Has the local code or health inspector ever been in here? No clock , No blanket, Toilet paper installed backwards dragging on dirty wall, bed so low you have to reach hi for the remote to work, No laundry bag, Shower barely hot, needed vacuuming. Front desk girl fast asleep at check out. couldn't find my reservation, then tried to raise my rate. the only thing nice were the towels they were clean and soft, and other than the carpet the antiquated room was clean . When we made our own bed with the blanket the desk girl brought us we noticed the bed bas bagged?? We were so tired we stayed and wanted to burn our clothes. No breakfast said they were waiting for a permit? not that we would have eaten anything in that place.

  

• 77normanp

  27 enero 2018
  Worst Motel I've ever stayed at.

  Avoid this place. You are better off sleeping in your car. I stayed one night 01/15. I got there late and after they run my credit card I asked how I could get on the wifi. I was told, ohhh....it's not working. I got to my room. If was filthy. So I went back to front desk to ask for another room. I got another room, which was somewhat more sanitary. However, the TV didn't work. Eventually some guy fixed the TV so that it sort of worked (TV feed wash misaligned with the TV so I couldn't see any subtitles....) In the morning, I discovered that the switch in the bathroom that would allow me to take a shower didn't work. I settled for a bath, but, alas, the plug didn't work either. So, I left without a shower bath. I decided against trying to get my money back since driving in a foul mood can be dangerous. AVOID AT ALL COST.

  

• Aye M

  12 mayo 2018
  Hospitality

  I must say I'm very impressed by Travelodge and their employees. Upon my arrival walking into the lobby I was genuinely greeted and Immmediately assisted by the front desk clerk. The Lobby was very clean and i have no complaints whatsoever, my room was how it should be, clean floors and no wrinkle beds. Ever since this motel has opened back up under different management, this place gets better and better with customer service and cleanliness. I will be returning. Not just the hotel its self but the employees are a big reason for staying again also. They are family-oriented, in which gives a qelcoming feeling to us customers. Now tbats an experience.

  

• Josie289

  12 septiembre 2019
  Travelodge by Wyndham Horseheads

  DON'T STAY HERE. Our stay was terrible. The place reeked of cigarette smoke, and even our non smoking room smelled unfortunately. Everything is old and dingy. The windows look like they have never been washed. The towels were more like rags than towels. The lock at the back door was broken, so anyone can just walk in off the street. The location was desolate. There was no clock or radio. Their website stated that breakfast was available, but in reality it's only offered on the weekend. The staff apologized that the website wasn't correct. No housekeeping. Would never recommend staying here!!!!!!!

  

• Melindah141414

  19 agosto 2020
  You Get What You Pay For

  We needed someplace to stay for less then 8 hours that was pet friendly. Because we needed 2 rooms and we were staying for such a short time I was looking for something cheap. We arrived late and was able to still check in. We wanted both rooms next to each other and the nice lady at the desk accommodated us. She was very friendly at check in. We got up to our rooms via stairs no elevator. The one room even though it was smoke free still smelled very badly of smoke. I called downstairs and the lady here again was very nice offered us a new room and was even willing to bring us the key up. The new room smelled better but the air conditioning was not working properly. The fan that blows the air was not working. We didn't want to bother again so we dealt with it. The other rooms air worked great and did not stink like smoke but was more outdated then the other room and was not clean. The bathroom had dead bugs and hair on the floor. The curtains had stains and burn holes and the walls look like some one just smeared something down them. When checking out we encountered another nice lady. There was no breakfast of any sort and I am not sure if that is because of Covid. Overall the staff was pleasant and helpful. Given that I spent less then 50 a room I did not expect to be staying anywhere fancy. If you need cheap and very short term this hotel is it.