AM Surin Place

Comentarios destacados

• L10c

  21 agosto 2017
  Gris

  El hotel es gris, sin muchos detalles ni decoración. Una gran construcción de cemento... que en temporada baja sin ajetreo de turistas, se sentía solitario. La habitación en la misma linea, muy simple, algo pobre de luz... El baño tenia una gran bañera, demasiado alta para acceder con comodidad y sin cortina... Desayuno no buffet a escoger entre 4 platos. No estaba tan mal.

  

• 403shinjii

  21 noviembre 2017
  Era un buen hotel

  Personal atento, aunque con carencias en su inglés. Hotel bien situado, muy cercano a dos playas, pero con una ubicacion dificil de encontrar para los propios locales. La callejuela en la que se encuentra le resta bastante glamour. Era un hotel que en su día fue un buen hotel, pero se nota que esta trillado y que no se han molestado en hacerle ninguna mejora en muchos años. No obstante nos tocó una muy buena habitación, muy amplia y con un baño de lo más curioso y sexy: Un enorme ventanal que daba directamente a la habitación desde la bañera. Algo incomodo, eso sí, para la inmidad a la hora de hacer necesidades.

  

• 827charlyf

  26 mayo 2018
  Hotel normal

  Nos alojamos en este hotel por dos noches. Queda a 5 minutos caminando de la playa y te ofrecen toallas y esterillas sin cargo. El desayuno normal ( a la carta ) No es un hotel que elegiría de nuevo. Le falta mantenimiento y limpieza. Es cómodo y la atención es buena. Se pueden encontrar mejores opciones.

  

• calsiv2020

  20 enero 2020
  Bed Bugs

  We had a wonderful stay (at first) and the staff was friendly. We noticed bite marks each morning and initially thought they were mosquito bites. On our last night we noticed bed bugs. When we pulled off the covers, the mattress was covered. Be careful of this place!

  

• Walter V

  07 febrero 2020
  Things are not as they appear in the photos - beware of bedbugs

  I would like to share my experience staying at AM Surin Place. The staff were lovely, and the location was super convenient - the prices seemed reasonable. We had booked three rooms over 10 nights this January. When we arrived, it became apparent that the photographs online were terribly outdated. Initially, for the price, these were things that one could let slide - but as the holiday progressed, things became steadily worse. I would like to list these out, and have future travelers decide for themselves. > The photos of this place were OBVIOUSLY old. (Their webmaster is probably a slacker - bearable) > You access the hotel through a parkade in a back alley with garbage bins lining the entrance and cars being washed out front/back (unpleasant but ok) > Rooms were not presented as in the photos, no towel swans or flowers in sight. (Could deal without them) > The veneer on the furniture was peeling. (This place is older than presented, still bearable) > The extra seating/sofas in our Grand Deluxe rooms were nowhere to be seen. (We had some louse outdoor chairs scattered around the room so we could deal with it) > The rooms smelled a tad musty (Ok its the tropics, aired out the room and chose to deal with it) > Swimming pool facilities - The water was OVERLY chlorinated,the recliners, seating and cushions are sunbleached and weathered, the outdoor showers were dismal and filthy. The area was filled with drying racks for other guests' clothes - a totally unappealing place to be. > Free high speed internet (What a joke! You are given a token that expires every few days or when you reach an arbitrary data cap. The speeds are slower than dial-up. The international roaming data on my mobile was faster, so again we chose to grin and bear it.) > Hairdryers (You had to go to the front desk to request one, and hope that another guest hadnt checked it out - very frustrating for the female guests in our party as we were in Phuket for a wedding!!!) > Rainfall showerheads - NOT TRUE (The fittings were rusty and leaky, no shower curtains, so any attempt at bathing left the entire bathroom flooded. The privacy curtains in the showers were covered in black mould and this was ABSOLUTELY DISGUSTING) > Low and behold, on our second last day we found bedbugs - captured and presented them to the front of house staff who chose to explicitly deny that this had EVER happened before and that they were sorry that there was nothing they could do. > After some back and forth, they chose to wave a few days worth of breakfasts and send us on our merry way. > We checked out immediately, with no offer of reimbursement for the remaining room booked for our last guest. In conclusion, the place is completely misrepresented online and looks nothing like the pictures. The location, price and offers seemed reasonable when booking, but once you scratched beneath the surface it all came apart and the front of house were absolutely apathetic! We would not stay here again - but the choice is yours.