Alpha Sovereign Hotel

Comentarios destacados

• 821tedp

  06 diciembre 2020
  Back again

  Love the situation, close to light rail and bus stops. Unit was clean, spacious, and quiet, being on the mountains side. The place was rather quiet this visit, restaurant was closed, no doubt because of the absence of the usual regular overseas tour parties. Almost complete kitchen except for stove, but microwave and electric frypan were sufficient. Love the king size bed.

  

• Mumma R

  27 diciembre 2020
  Dont stay here

  What a horrible place. Noisy. Police turning up regularly; fire alarms and evacuation (people smoking in rooms); just rubbish. Don't stay here. We regrettably stayed here as it was on the cheap side. Cheap and nasty is what we got. People partying into the small hours of the morning. Very average accommodation. Very unrestful. Should have paid a bit more and stayed elsewhere. Waste of money and a ruined holiday.

  

• hugofernandoq

  29 diciembre 2020
  1 star for the room that we stayed

  Disgusting bathroom & noisy room, the cigarette smoke from other rooms came to our room, avoid this scam. Customer service was average and the only good thing about this hotel was the swimming pool, parking is impossible.

  

• deanm490

  20 febrero 2021
  Shocking experience

  From promoting the incorrect lower rate , to limited first in best dressed parking, to not accepting contactless payments ( so you have to have your physical credit card no mobile phone payments) and then surcharging credit cards . Recommendation..... there are much better value for money places to stay in surfers paradise !!!!

  

• Diane9994

  21 febrero 2021
  Terrible room, shocking service, do not stay here

  I booked this through Diamond Resorts for my daughter as it was a special occasion for her and her boyfriend. The confirmation booking said the room had a balcony, a very important feature for her ! She arrived on a Saturday and was given a tiny room, no window in the bathroom and one small window in the bedroom. She described it as worse than " staff quarters "and NO BALCONY. When she asked to be moved the receptionist said as it was the weekend their was no one in to authorise it and she would have to wait until Monday, as she was only there until Tuesday it was not worth it. She checked out and paid to stay in another hotel nearby. I had even emailed the hotel to ask for a nice room as it was a very special occasion. Disgusting service.