Alpenhorn Motel

Comentarios destacados

• jcabarcelona

  26 diciembre 2015
  Honesto y pulcro

  Tuvimos que hacer noche no preparada en Te Anau, (es un pueblecito con muy poco comercio pero con muchas actividades) y Toni, el propietrio de Alpenhorn nos atendió de maravilla. Un encanto. Habitaciones más bien justitas pero muy limpias y con salida a jardín muy cuidado. Dispone de DVD, TV y mini cocina en la habitación.

  

• bmachfx

  13 febrero 2020
  Dont prepay at this establishment

  My wife and I were travelling around the South Island and had booked this motel for the 5th and 6th of February, prepaying through hotels.com. Severe weather just prior to our arrival date closed some roads, including the one leading to Te Anu, where this motel is located. Road was closed for a couple of days including the day we were to arrive. In early morning I called the hotel on four occasions, never getting past the voice mail, so I left two detailed messages to have them contact, to hopefully work out what to do with my prepaid reservation. I did not hear from them, so eventually just cancelled the reservation, and booked in another that could be reached. Hotels.com attempted to get my money back, but the motel refused, and that was the end of it. There were many people trapped in Te Anu, who could not get out, so I suspect either the motel double dipped, or I paid for someone else to stay there. Other hotels motels refunded, but not these people.

  

• Hetravels

  16 febrero 2020
  Disappointing

  From the reviews I expected much better. Whilst everything appeared clean, the bed sheets and pillow cases were not ironed. How would one know wether the sheets been washed from the previous occupant? Properly laundered linen would be neat and crisp, this was NOT. Quite shuddering to think they had not been cleaned from the previous occupant. Im sure this was not the case but it leaves one thinking it could be. The lady we saw in the office was very pleasant and helpful but the overall experience was one of basic facilities with cheap furniture and fittings.

  

• lauraalonsobi

  02 marzo 2020
  Not as nice as reviews!

  As stated in previously comments, basically clean, sheets not ironed and towels very ragged, with strings hanging and quite small. Definitely not worth the price nor the rave reviews. You can walk to town but it is a bit of a walk. The glow worms were great, but the whole town is tired.

  

• aorrville

  18 marzo 2020
  Excellent cancelation policy

  Alpenhorn Motel was the ONLY New Zealand establishment that refunded our money when the New Zealand government asked travelers to leave the country due to Covid 19. They must be really good people and deserve your business!