Alona Hotel

Comentarios destacados

• tinin67

  16 julio 2016
  RECOMENDABLE

  Acabo de estar en este hotel pasando las vacaciones por escocia con un grupo de españoles y la verdad el único pero es la vista de la habitacion al parking y el WiFi que a las habitaciones llega por cuentagotas, por lo de mas esta en parque que es patrimonio así es recomendable.

  

• pter4d

  01 octubre 2020
  Very good value for money.

  We were planning a mini tour of Southern Scotland and I was booking 5 separate hotels and this one came out the cheapest by far. I spent quite a while checking reviews and photos for this reasonably priced hotel and everything checked out. On arrival there was plenty of parking and the receptionist was very helpful and friendly. The hotel situation is very good being in the Strathclyde Country Park with some nice walks by the Loch. The breakfast and the evening meal we had were very good. The restaurant staff were very friendly and we felt covid safe.

  

• IreneL212

  07 noviembre 2020
  Fab nite away

  Booked here for an overnight with my friend just to have a chilled night away.. My friend took ill and went home but I stayed.. The staff were fab and dinner and breakfast were amazing... Felt very safe with all the Covid 19 rules being adhered to..we have booked another overnight to chill again... Well done to all the staff... Despite the situation we are all facing just now.. There was still a pleasant buzz.... Canny wait to go back.

  

• B9632AOpaulc

  16 noviembre 2020
  Always a good stay

  I have stayed at the Alona a few times over the past few years and always had a great stay, great friendly service from start to finish. Reception staff very welcoming, rooms are clean and well equipped, the food menu is limited at the moment but you still have a very good choice even in these difficult times, food always well prepared and service with a smile.

  

• A8106HAlouised

  22 diciembre 2020
  Absolute shambles

  After recently staying here with my dog, we get a phone call the next day saying the dog had left stains on the carpet. I had asked if they had evidence of this given that the dog was always out and is fully house trained, nope they couldnt provide this, I kept phoning for them to just hang up on me, they couldnt tell me what stains where on the carpet. The customer service is absolutely ridiculous, no manager should be hanging up on a customer when they are asking how they are getting this charge without any proof. £155 for a festive wonderland stay, waste of money, no rides were open (obviously with Covid restrictions) we got some ice skating, hot chocolate, afternoon tea and free ride on a train that went round the grounds, its certainly was not a magical stay and not worth the money. Clutching at straws trying to charge for something that hasnt happened and rude staff that need some customer service training. Will never be back and to be honest I cant see it being open this time next year. Horrible stay, no deserving of one star with they way they speak to people.