Aloft Ontario-Rancho Cucamonga

Comentarios destacados

• Merck03

  17 diciembre 2012
  Precio - Calidad, muy bueno!

  inovador en su diseño, decoracion y servucio. El cual es muy relajado sin de ser atento, te la impresion de que llegas a la casa de un amigo. Las habiatciones muy bien equipadas y un bonito bar. Esta super cerca del centro comercial Ontario Mills. tienen estacionamiento y no cobran Lo recomiendo ampliamente.

  

• ELIANA A

  19 noviembre 2015
  Habitaciones confortables y muy cómodas, comida deliciosa y variada.

  Precios económicos y habitaciones confortables y cómodas, baños impecables. Servicio amable y cordial, comida deliciosa y saludable, recomiendo la comida tradicional y los postres típicos. Muy bien ubicado y tranquilo. Instalaciones agradables.

  

• Fabian L

  24 noviembre 2015
  Innovacion y Relajo total

  inovador en su diseño,muy espectacular, es muy relajado , la impresion la tienes desde que llegas . Las habiatciones muy bien equipadas y un bonito bar. Esta super cerca del centro comercial Ontario Mills. tienen estacionamiento y no cobran Lo recomiendo.

  

• 416taybee

  02 noviembre 2020
  Disappointing stay, wouldnt recommend.

  I stay in plenty of hotels because I love to get away. This stay was the most difficult times Ive experienced with a hotel. I reserved my room via Southwest a few days ahead of time for 10/31/2020 to 11/02/2020. Unfortunately, when I arrived with my guest for check-in, the lady at the front desk said that she had given our reservation away because of a name mix-up. We had to go through the whole process of giving our info. She even went to the back and had us wait in the lobby. The check-in process itself took about 25 minutes. When we received our keys, we went up to the room. Me being the clean freak that I am, I disinfect and wipe down things myself. I found that many things were dirty. With this being a pet friendly hotel, I understand that there are messes that dogs leave behind. However, there was so much poop in the doggie area that I didnt want my puppy near it. They have the poop bag station, but it was empty the first day that I got there and still empty the third day. I noticed that our room phone couldnt connect to the front desk, the plug and play electronic box wouldnt connect to the TV, a couple of light switches didnt work, and the toilet barely flushed. My complaints were ignored. The last morning of my stay the fire alarm went off, but there was no fire. Overall, terrible experience at the Aloft in Rancho Cucamonga.

  

• LDYBGTravels

  06 marzo 2021
  Overnight Stay During Move

  Overall the hotel was nice. Everything was clean and the decor was modern. The check in process was smooth. The location is close to restaurants and shops. Reasons for 3 rating and not 5: 1) The COVID protocols are a joke. There are signs all over the lobby and doors reminding guests that masks are required at all times. While I was checking in another guest and his son walked through the lobby and were going back and forth unloading their car without masks on. None of the employees said anything. When I questioned it one of the employees quipped, they do have masks on. As if I was crazy and seeing things. When the maskless guests returned from their car again I pointed out that they in fact did not have masks on. The desk attendant hesitated and then reluctantly reminded them masks were required. These people walked back and forth several times. It was clear nothing would have been said or done if I had not pointed it out. 2) The heating unit in the room was really loud. There were two choices, freeze or be up all night with the noise. 3) We have Platinum Elite Bonvoy loyalty status. Our request for late checkout was denied. Not even 30 minutes. I checked the website. The hotel was not fully booked for the following day.